Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Alex Brixie was the manager at Napleton Honda when I bought my cousin to look at her options on a 2020 Accord. Alex gave her a great deal! bought my cousin to look at her options on a 2020 Accord. Alex gave her a great deal! More
Alex Brixie, the GSM makes sure every customer is riding in a vehicle after visiting Napleton River Oaks Honda. Victor nicest guy in the planet! in a vehicle after visiting Napleton River Oaks Honda. Victor nicest guy in the planet! More
I could not believe how hard Alex Brixie worked with me to make sure I got into the right car!! If you are interested in a car stop in at Napleton River Oaks Jonda and ask for Alex the manager and you wil to make sure I got into the right car!! If you are interested in a car stop in at Napleton River Oaks Jonda and ask for Alex the manager and you will not be disappointed!!! More
Joseph Caldwell was really helpful but unfortunately the finance guy Alex refused my deal, I additionally came with 3000-4000 down..I just landed a no deal finance guy Alex refused my deal, I additionally came with 3000-4000 down..I just landed a no deal More
Deceiving, dishonest, buyer beware I received an online quote. Spoke with Bernadette, who handles their online stuff. She was great. Then I was handed off to Alex. We spoke about the o I received an online quote. Spoke with Bernadette, who handles their online stuff. She was great. Then I was handed off to Alex. We spoke about the online price being what I would pay. I had a trade. He gave me a preliminary number. Then I was handed over to Victor, who tried to sell me $1500 in “extras” that I didn’t want. He then told me he would need to talk with Mike. Mike calls and is unaware of anything said to me up to this point. He then gives me an out the door price $4000 more than I was quoted before. I asked him to help me understand where he got that number. He couldn’t. He said he was going to call me right back. Never heard back. I texted, called, but nothing. I actually wanted to buy a car! I was told these guys were sneaky. They were right. More
Friendly and Best Price in Midwest Area !!! We were looking to buy a new Honda CRV EXL and checking the price quote using the true car. We got a competitive quote from the Internet Sales Team (K We were looking to buy a new Honda CRV EXL and checking the price quote using the true car. We got a competitive quote from the Internet Sales Team (Kiara Santiago). We had excellent customer service from the sales associate Victor Hendrick. He was very friendly. polite and answered all the questions. He also explained to us the features of the car without even asking him. He was always checking us if we need any other information or explanation on the car. We liked working with him as he was straight on to the point and no xx. Joe (Joseph Jamilkowski) is the General Manager of the showroom who made sure we get the deal that we want and worked very quickly to get things done. I would say without the intervention of Joe, we might not have completed the deal and drive the car home. Joe extended his support in giving his cellphone number to handle it via text as we had to come the next day to take the car home delivery because of the delay caused by my bank. Aaron Weldy from Finance gave an excellent finance deal to us and he beat the price of what bank was offering. We immediately went this Aaron`s service of using the finance from Honda itself. I want to thank Victor, Joe, Aaron for providing excellent service and bringing us to the Honda family. I would recommend Napleton River Oaks as your first stop point before you try with other dealerships. We drove 60 miles from Aurora to Lansing and never felt bad about that. It's worth the drive and they save you a lot of money and give a better experience. More
Salesperson I received excellent customer service from Jeffery. I would highly recommend him to any future buyers. I hope he is still there when I return to pur I received excellent customer service from Jeffery. I would highly recommend him to any future buyers. I hope he is still there when I return to purchase my next Honda. More
The worst and most deceptive dealership. They will tell you a price initially and then deny it. Don’t waste your time at this location. you a price initially and then deny it. Don’t waste your time at this location. More
I received excellent customer service from Victor, he was very polite, and helpful. I would definitely recommend going to see him for a new car. very polite, and helpful. I would definitely recommend going to see him for a new car. More
Everyone was very friendly and professional, an awesome team. Would definitely recommend to my friends and family. Looking forward to doing business with them in the future. team. Would definitely recommend to my friends and family. Looking forward to doing business with them in the future. More