Napleton's River Oaks Honda

I usually don’t write reviews, but I think I have to write one this time about great experience I had with sales associate, Jeff Parham, and dealer staffs. He understood very well what kind of options I write one this time about great experience I had with sales associate, Jeff Parham, and dealer staffs. He understood very well what kind of options I need and spent sufficient time to go through all the options with friendly smile.I felt just like I’m talking to my old friend. Also dealer staff’s polite and professional manner made me comfortable entire time while I was shopping for new car. I’d. like to rate 5 star for this dealer. More

Mr. Rahman (Rah) was my sales consultant...knowledgeable and courteous. He assisted, educated and sold me the vehicle that was right for me. Much appreciated! and courteous. He assisted, educated and sold me the vehicle that was right for me. Much appreciated! More

Coming to Napleton's River Oaks Honda was a great experience because if you want someone to be patient with you but yet swift in getting you what you want and need Joesph Caldwell is your person. He experience because if you want someone to be patient with you but yet swift in getting you what you want and need Joesph Caldwell is your person. He did such a great job and if you want a Honda this is the place to go. More

Outstanding professional service by the sales and finance team. Very clean and safe environment during the pandemic as well. Jeffery “JP” Parham really went the extra mile to answer all of my questions a team. Very clean and safe environment during the pandemic as well. Jeffery “JP” Parham really went the extra mile to answer all of my questions and make me feel comfortable and non pressured in my decision to buy a new Honda. I would recommend this dealership and Sales Consultant to anyone that’s considering purchasing a new vehicle. Richard Kennedy More

Went to go look at cars, not expecting to buy one, but as soon as we told Jeffery Parham what we were looking for in terms of a car, he lead us right to the car that we ended up taking home that day. Not onl soon as we told Jeffery Parham what we were looking for in terms of a car, he lead us right to the car that we ended up taking home that day. Not only was it the first car that he showed us, but he was very helpful in the test drive and financing. He was very professional and friendly and we are thankful for the great experience. More

See JP when buying a new or used car very friendly, works with your budget, and funny. Got me my car no problem took him awhile but it took awhile cuz he took the time and effort to get it as cheap as possib with your budget, and funny. Got me my car no problem took him awhile but it took awhile cuz he took the time and effort to get it as cheap as possible for me. Told him my budget and he made it happen. Be real with JP and he’s real with you right back More

Went into Napletons Honda the other day met Jeffrey Parham and received nothing but the best customer service ever thank you JP for my great experience Parham and received nothing but the best customer service ever thank you JP for my great experience More

I happened to drive by Honda in River Oaks and decided to stop in to check out the 2020 CR-V and Max the courteous salesman approached me and asked how he can help, I told him I was interested in test drivin stop in to check out the 2020 CR-V and Max the courteous salesman approached me and asked how he can help, I told him I was interested in test driving the 2020 CR-V he immediately went to work with nothing short of V.I.P services from the test drive to the wait to financing with Shane the Finance manager who was extremely professional fast and efficient once I completed my paperwork Larry stepped in and went to work training me on the features of my new SUV registering and programming my phone to the SUV. I would recommend this dealership to whomever is looking to purchase an SUV it's rated as a safe and reliable SUV, the drive is AMAZING you will not be disappointed go check them out ask for Maxwell tell him Mrs. Richardson sent you. More

I went to this dealer to look at a 2018 HRV LX. Jeffrey Parham (JP) facilitated a test drive of the car and began process to provide an offer when he was notified that the car was sold to another buyer. D Parham (JP) facilitated a test drive of the car and began process to provide an offer when he was notified that the car was sold to another buyer. Despite being slightly frustrated and embarrassed, JP asked if I would be interested in a great deal on a new HRV. I responded that I was skeptical that he could make an offer within my budget. After consulting with management, he came back with a very good offer on a new HRX LX. I said that I was very interested but needed to consult with my wife who will be the primary driver. Although he offered to have me drive the new HRV home for her to see, I declined. I told him that we would return on Friday (2 days later) if we were going to buy the car. My wife wanted additional features on the car including heated seats. She e-mailed JP on Friday and he was able to make an offer for the EX model within our budget. We drove to meet him and he arranged a test drive. We decided to buy the car. JP had completed prep work before we arrived so that the purchase process was very efficient. I should mention that the offer included a fantastic trade-in value and rebate. We were able to complete the entire transaction in less than 3 hours because of JP's professional service that was provided in a courteous manner. It was a positive experience because of JP! More