
Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Konrad sold me a car and was nice. Helped me over the phone. Was quick with work and got me in a car that I wanted. phone. Was quick with work and got me in a car that I wanted. More
Salesman did not know the product and tried to lie his way thru. Promised I owe items and it's now 11 weeks after the sale and I still don't have these all of the items. Repeated calls aren't returned and way thru. Promised I owe items and it's now 11 weeks after the sale and I still don't have these all of the items. Repeated calls aren't returned and promises aren't kept. A real low class operation, especially when they bring another salesman over to talk to them. I felt like I was being interviewed by a state's.attorney. Also watch out for the $910.00 shipping fees on a used car that came from their other dealership only@ miles away. More
I purchased a 2020 HRV from Salesperson, Jeffery Parham. He was able to meet all of my needs in purchasing a car on-the-spot as my leased auto that I brought in for repairs was going to cost more than I ne He was able to meet all of my needs in purchasing a car on-the-spot as my leased auto that I brought in for repairs was going to cost more than I needed to spend on a 14 year-old car. I have leased four SUVs from this Dealership since 1999 and come there for all of my maintenance. I can call Jeffery (J.P.) for questions and concerns at any time and he returns my calls in a timely manner and is able to provide information to my satisfaction. For all of the above reasons, I referred a senior relative to Jeffery and came with her to the appointment. J.P. successfully addressed my concerns regarding her only wishing to put down the exact amount of money for a down payment that her Insurance Company gave her and that she could afford no more in a monthly payment than she was accustomed to paying. He tried her in an Accord that she wanted to see and evaluated other options to determine how easily she was able to get in and out of the cars (she has Rheumatoid Arthritis). J.P. weighed the pros and cons of purchasing versus leasing for her age, driving habits and fiscal circumstances. He was WONDERFUL!!!! He exhibited patience with her to ensure that she understood everything. My Relative, Karen Miles, purchased a 2020 Honda Accord. I will continue to refer perspective clients to Napleton River Oaks Honda for sales with J.P., repairs with my favorite Mechanic, George and my favorite Service Advisor, Michael S. Sincerely, Michele Madison More
This dealership always treat me like family. Yesterday was my fifth Honda purchase since starting with my first Accord in 2011. I'm elated! I've got cars, a pickup and now a SUV. I love the looks when peo was my fifth Honda purchase since starting with my first Accord in 2011. I'm elated! I've got cars, a pickup and now a SUV. I love the looks when people ride up next to me and say" wow, that's a Honda!?" Again thanks!!!!! Keep up the fantastic work. More
Had the pleasure in working with JP, he has awesome customer service, answered all our questions and concerns. Would refer my family to seek his assistance. customer service, answered all our questions and concerns. Would refer my family to seek his assistance. More
I purchased a 2017 Honda CR-V EX and Eric my sales person was awesome! He made sure I got everything I wanted in my Honda. Thank you Eric! I love my new Honda. Special shout out to Muhammad in financing! Tha was awesome! He made sure I got everything I wanted in my Honda. Thank you Eric! I love my new Honda. Special shout out to Muhammad in financing! Thank you! More
I had a very great experience with JP, he listened to what price range and must have in a car and found the perfect match without straying from the path. Moody was perfect and helped me get the best deal what price range and must have in a car and found the perfect match without straying from the path. Moody was perfect and helped me get the best deal possible. These guys make a great team and made the experience of buying a car better then I could ever have imagined. Id give them more stars if I could. More
Cool employees and great customer service and hospitality. Joseph Caldwell was a great sales representative . I look forward to doing business With you in the future. 5 stars for Mr.caldwell hospitality. Joseph Caldwell was a great sales representative . I look forward to doing business With you in the future. 5 stars for Mr.caldwell More
Had the pleasure of working with JP, amazing service. Went out of his way to ensure I got the car I wanted at a price I needed. Perfect for military or students as well! Went out of his way to ensure I got the car I wanted at a price I needed. Perfect for military or students as well! More