Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I've been getting my cars from this dealership since 2009. I've bought 3 cars and 3 trucks and the service have always been great from the beginning to the end. But this year I had a chance to work with 2009. I've bought 3 cars and 3 trucks and the service have always been great from the beginning to the end. But this year I had a chance to work with a young man Joseph Caldwell who went above and beyond the call. He got me in and out the door. I recommend this car dealership to everyone just because of the service and good people that works there. More
I had the worst experience of all time here!!! I didn’t want to even buy a car they told me that they wanted to buy my car and set me up with a new car so I decided it wouldn’t hurt to check. WRONG terriab want to even buy a car they told me that they wanted to buy my car and set me up with a new car so I decided it wouldn’t hurt to check. WRONG terriable customer service and communication. Also I asked please come get me before appraising my car or driving it the man agreed and then next thing I see is my car gone without my consent. Then bothe appraiser and sales agent both gave me attitude instead of being understanding also gave smart remarks when I decided to leave and tried to confront me physically. DONT TRUST ANYONE HERE I WAS FOOLED INTO A HORRIBLE DAY AND EXPERIENCE!!! More
Eric Labuax was an great sale man. He answered all my questions, I didn't feel like he tried to take advantage of me 5🌟 questions, I didn't feel like he tried to take advantage of me 5🌟 More
The sales rep Jeffery Parham was an awesome guy to relate with, very friendly. The dealership place was a place to be. They have a lot of good cars. with, very friendly. The dealership place was a place to be. They have a lot of good cars. More
I had the best salesman Eric Labauex. He treated me like a family member. I would definitely recommend Napleton Honda. I had a great experience. I didn’t feel cheated or pressured to do anything. I told him a family member. I would definitely recommend Napleton Honda. I had a great experience. I didn’t feel cheated or pressured to do anything. I told him what I needed and he delivered. I’m very happy with my purchase. More
Jeff Parham was a great and professional salesman, I would be honored to recommend him to everyone who's interested in buying a car. excellent. would be honored to recommend him to everyone who's interested in buying a car. excellent. More
JP gave me excellent service . He has patience for his client and made the process much easier !! This was my first car I purchased on my own and I would go to this dealership again ! Thank you JP! client and made the process much easier !! This was my first car I purchased on my own and I would go to this dealership again ! Thank you JP! More
2nd purchase shy of 1yr and 2 months. I am pleased with Jeff Parham again. crazy about my 2020 CRV EX. Thank Thank you JP🤗 Jeff Parham again. crazy about my 2020 CRV EX. Thank Thank you JP🤗 More
Rah was amazing in helping my mom find her next car! He was patient and explained everything. He answered every single question she had and never pushed when she was unsure. He made the process as smoot was patient and explained everything. He answered every single question she had and never pushed when she was unsure. He made the process as smooth as possible and I’d highly recommend him to anyone looking for their next car! More
On December 4, 2020 I came to Napleton Honda with no exact expectations on actually buying a vehicle. As soon as I pulled there Sales associate Rah asked if I needed help and helped to answer my initial exact expectations on actually buying a vehicle. As soon as I pulled there Sales associate Rah asked if I needed help and helped to answer my initial questions. Through some great bargaining we were able to come to a deal which I was happy with and I'm happy to be driving home in a new car. Thanks Rah I appreciate your effort in getting me there. More