
Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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JP is the Best! Very knowledgeable about the product he sells. He was helpful to me even after the purchase was completed. Highly recommend JP sells. He was helpful to me even after the purchase was completed. Highly recommend JP More
My sales person JP was amazing. I would definitely buy from JP again anytime. The reason for the 4-star rating. The finance manger was a little too pushy for me. Otherwise great dealership from JP again anytime. The reason for the 4-star rating. The finance manger was a little too pushy for me. Otherwise great dealership More
The worse. I bought a car Jan 1, about a week and a halfway later I kept hearing noise from the brake area when I took my foot off the break. I contact my salesman he tells me bring it in....bought it halfway later I kept hearing noise from the brake area when I took my foot off the break. I contact my salesman he tells me bring it in....bought it in the service manager Mike, tells me nothing is wrong it's doing that because it's cold outside and sits...as I'm pulling off the lot the noise is worse and louder I go back in, service manager sends someone else out I ride with them we hear the noise. The guy Ryan looks at it again and once again tells me nothing is wrong and brings the delivery manager over to "vouch". My dad and uncle both work on cars confirmed no noise should be coming from brake area when my foot is released...I leave because at this point I'm tired and it's late. The next morning I take to my mechanic and he finds multiple things wrong with suspension. The manger Dan was RUDE and Usef was nicer and promised to call me back but of course he didnt. Don't buy a used car here unless you take a mechanic or someone that knows cars with you..........they alll are trash. More
Had very good interactions with sales person. I was treated with respect and he took great care in making sure I was satisfied. Great work treated with respect and he took great care in making sure I was satisfied. Great work More
Amazing service!!!! Rha helped me out and was very patient with me. He helped me out every way possible and got me a great deal!!! I left happy and overjoyed!!!! patient with me. He helped me out every way possible and got me a great deal!!! I left happy and overjoyed!!!! More
Great experience at Napleton's RO Honda. Kind, helpful, good customer service. Was patient and helped in every way. First new car in over a decade and could not be happier especially with my salesperson JP good customer service. Was patient and helped in every way. First new car in over a decade and could not be happier especially with my salesperson JP (Jeffery Parham) he made the process lovely and another good shout out to the General Manager there. More
BEWARE of this shady dealership!!!!Especially on BEWARE of this shady dealership!!!! Especially on #Truecar they lure you in and run your credit and then jack up the price by 4 or 5 thousand dollars BEWARE of this shady dealership!!!! Especially on #Truecar they lure you in and run your credit and then jack up the price by 4 or 5 thousand dollars. They LIE to run your credit which is illegal. They misrepresent #Truecar and #Honda all together! They talk poorly about you on the phone because they’re not smart enough to hit a mute button. Beware of Yusef and Dan. They have no morals and do not deserve to represent these brands. True car states PRICE TRANPERANCY. They run your credit and won’t even show you the deal. They’re just out to make money off of you. STAY AWAY FROM NAPLETONS RIVER OAKS HONDA!! More
I was very pleased with the service and care I received from Lucien and the finance team at Napleton. Lucien was very patient and understanding of all of my needs and concerns. from Lucien and the finance team at Napleton. Lucien was very patient and understanding of all of my needs and concerns. More
Just wanted to give major thank you to Rah for helping me get into my new car!! He was extremely helpful in explaining everything. He was extremely patient and made sure my time at Honda was pleasant and as get into my new car!! He was extremely helpful in explaining everything. He was extremely patient and made sure my time at Honda was pleasant and as comfortable as it could possibly be. I will definitely recommend and send my friends and family here to work with Rah. He was Perfect! More