
Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They told me a car was available when I called. I drove there within minutes and was told the car sold the night before. No apologies were offered for my time wasted. there within minutes and was told the car sold the night before. No apologies were offered for my time wasted. More
Eric Labauex was extremely nice and polite. Very patient man. We went for a test drive right away. When we came back, Eric was able to to help me get a great deal. I am in love my new Honda CRV. Eric is a w man. We went for a test drive right away. When we came back, Eric was able to to help me get a great deal. I am in love my new Honda CRV. Eric is a wonderful salesman. I wouldn’t buy another car from anyone else. I sincerely mean it. More
I went to the dealership specifically looking for a used SUV. After showing me a couple that I requested to see but was completely unhappy with, Jeffery "JP" Parham zeroed in on what I wanted and needed and SUV. After showing me a couple that I requested to see but was completely unhappy with, Jeffery "JP" Parham zeroed in on what I wanted and needed and worked with me for me to leave the lot in a brand new 2021. He's a nice guy and was cool to work with. More
Ask for JP, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. More
I very pleased with my experience at this dealership!! I am a happy person and JP is the best salesman ever!! He is definitely a people friendly person and a real deal person. The staff overrall made sure I am a happy person and JP is the best salesman ever!! He is definitely a people friendly person and a real deal person. The staff overrall made sure I was happy with my new HondA!! More
It kills me to even give them one star. Save your money and find a smaller, customer caring dealership. All they want is your money, the minute you drive off the lot, they don't care. I have an expired p and find a smaller, customer caring dealership. All they want is your money, the minute you drive off the lot, they don't care. I have an expired plate and no title, after 30 days of purchase. Also, they had a "fake" Audi fob, which doesn’t work. It will cost us $400 to replace. I called numerous times, and was constantly put on hold, and you can never speak to an actual person. Their receptionist is good at covering their butts, when you call and ask for a manager, finance, or our sales person, no one answers the phone! it was worthless. SAVE YOURSELF THE TIME and AGONY! we paid cash up front and traded in a beautiful BMW, in perfect condition. NEVER AGAIN! More
Napleton's River Oaks Honda is a place you want to do business. They care about their customers. I had the pleasure of being assisted by JP (Jeffery Parham) and he was amazing! He put me in a very reliab business. They care about their customers. I had the pleasure of being assisted by JP (Jeffery Parham) and he was amazing! He put me in a very reliable and affordable vehicle. I can honestly say I left the dealership on cloud nine. If you're looking for a vehicle, go to Napleton's River Oaks Honda and ask for JP. More
Eric Labauex is a wonderful, patient sales consultant. The vehicle we came to purchase was already sold but Eric was able to get us a similar model for a reasonable price. We would highly recommend wor The vehicle we came to purchase was already sold but Eric was able to get us a similar model for a reasonable price. We would highly recommend working with Eric!!! More
I came in 2 days ago looking for a car and after searching at a lot of dealerships I was helped by maysam and he was so helpful he asked a lot of questions and found me the car I was looking for at searching at a lot of dealerships I was helped by maysam and he was so helpful he asked a lot of questions and found me the car I was looking for at a great price I highly recommend this place to anyone that’s been having a hard time dealing with different sales people that try and rush you into buying a new car but maysam made it very easy and was very patient and made my experience wonderful. Thank you!!! More