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Napleton's River Oaks Honda
Lansing, IL
1,189 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best.
We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff.
Thank you,
The Napleton family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,189 reviews
May 03, 2023
Kamaal was AMAZING! !!! We have shopped around and wish we wouldn’t have wasted our time at all these other places! He put me in the car I wanted at a great price!! He wa !!! We have shopped around and wish we wouldn’t have wasted our time at all these other places! He put me in the car I wanted at a great price!! He was so friendly and really made us feel confident in our purchase. So thankful we stopped in to Napelton River Oaks Honda!!! Thank you so much Kamaal!!!! More
by Mommyof_3
Employees Worked With
Kamaal Davis
May 03, 2023
Kamaal was vary helpful and kept us comfortable throughout this whole car buying experience. I will definitely recommend my friends and family to come see him thanks for all your help Kamaal!!! throughout this whole car buying experience. I will definitely recommend my friends and family to come see him thanks for all your help Kamaal!!! More
by Awills219
Employees Worked With
Kamaal Davis
May 02, 2023
Very professional, clean and organized felt comfortable with the way they explained everything to me with the way they explained everything to me More
by mimis9889
Employees Worked With
May 02, 2023
Earnest was great at helping with every detail in purchasing thank you for all the help purchasing thank you for all the help More
by Mariaserafin71
Employees Worked With
April 26, 2023
Jeffrey Parham was very helpful, made sure everything was in my price range, and was very patient with me. I would recommend him highly. in my price range, and was very patient with me. I would recommend him highly. More
by Happy Customer
Employees Worked With
April 26, 2023
Jeffery Parham was my salesman and he was Amazing! Jeffery is very professional and very personable. He is knowledgeable of the cars and inventory. My purchase experience was very pleasant because of Jeffery is very professional and very personable. He is knowledgeable of the cars and inventory. My purchase experience was very pleasant because of Jeffrey. I will continue to recommend my friends. Sincerely, Ruby More
by Happy Customer
April 24, 2023
Jose Arias helped me get approved for a car. He did amazing with making sure everything was in my range price wise. I highly recommend him as a sales consultant. I’m so glad I got this car and g He did amazing with making sure everything was in my range price wise. I highly recommend him as a sales consultant. I’m so glad I got this car and got to have him as the one to help me. He didn’t rush me at all and even skipped his lunch to help. More
by Debbiefetten0324
Employees Worked With
JOSE ARIAS
April 22, 2023
It’s always a pleasure working with Earnest . He’s very helpful and listens to what you need/like!!! He’s very helpful and listens to what you need/like!!! More
by edwards.kyra
Employees Worked With
