Back

Napleton's River Oaks Honda

Lansing, IL

4.8
1,182 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
Contact Dealership

17220 Torrence Ave

Lansing, IL

60438

Directions

By Type

Showing 1,182 reviews

April 16, 2009

When i went to River Oaks Honda right when i got out of my vehicle i had a sales rep great me promptley explained which type of honda i was looking for took me inside sat me down and went and pulled the ve More

by cdazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Napleton Jr / William Mulcahy
April 23, 2008

1. Final price different than advertised. and/or agreed to . 1b. Have a attorney present when purchasing to look over paperwork. 2. Dealep Prep and Destination Charge for a USED vehicle; 650.00 3. D More

by nonapleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
McClinton
...
119