Napleton's River Oaks Honda

My experience was really great here. I got the car I wanted and for a good price. I wasn't pressured! Good quality vehicles that will last. wanted and for a good price. I wasn't pressured! Good quality vehicles that will last. More

I was only in Honda to get my mother's car serviced, but it turned out that now I am a Honda owner. My experience today was exceptional, the gentlemen were friendly and very knowledgeable about the vehi but it turned out that now I am a Honda owner. My experience today was exceptional, the gentlemen were friendly and very knowledgeable about the vehicle I choose to purchase. I loved the smiles, conversation and most of all the individual personalities that each men had. I look forward to coming into Honda for future service. I know I have an excellent vehicle!!!!!!!!!!!!!! More

Excellent customer service was provided. Oliver was patient and worked with me closely to ensure I received the vehicle of my dreams. I purchased a vehicle at fair market price with impecable customer patient and worked with me closely to ensure I received the vehicle of my dreams. I purchased a vehicle at fair market price with impecable customer service. Thank you!!! More

The people at Napleton dealership was very friendly and polite, I feel they could have gave me a better deal on my 2008 honda element ex, because kelly blue book rated my trade in as close to 15,000 in go polite, I feel they could have gave me a better deal on my 2008 honda element ex, because kelly blue book rated my trade in as close to 15,000 in good condition, but dealearship only gave me 12,500 and I only had over 38,880 miles on the element. overall rated my experience as good More

I can't say enough how wonderful this dealership is. Mr. Parham took all the time I needed to make sure I looked at all the vehicles I was interested in, and that the cost was acceptable for me. Mr. Par Mr. Parham took all the time I needed to make sure I looked at all the vehicles I was interested in, and that the cost was acceptable for me. Mr. Parham was eager to help me and actually met me at the door when I arrived (I had previously made an appointment.) Larry was very helpful in going over all the details of my new vehicle and getting my bluetooth in sinc with my vehicle. He made sure that my ipass and city sticker were on my new car. Zac was very helpful in finalizing the contracts and presenting me with the 8 options available to me going into great detail about what each one was. All three gentlemen were professional and courteous. I would recommend this dealership to anyone! Thank you. Cynthia Bogue More

I truly had an enjoyable experience at Napelton River I truly had an enjoyable experience at Napelton River Oaks Honda, Sales consultant Jermaine Shackelford and manager Glen Smith were very helpful, I truly had an enjoyable experience at Napelton River Oaks Honda, Sales consultant Jermaine Shackelford and manager Glen Smith were very helpful, informative and knowledgeable pertaining to the car I purchased and financing. I would purchase another car from them in the future and refer others to them. More

During our visit we were negotiating price when the salesman told us he had worked out a deal and to come in. When we got there he actually had not worked out a deal and had us come all the way in to g salesman told us he had worked out a deal and to come in. When we got there he actually had not worked out a deal and had us come all the way in to give us the same price. Then when we finally got to a price and I sat with the person handling the financing they had several bill of ladings so he had the wrong down payment and monthly payment. I stepped out so he could correct the issue with manager. When I left with the car on Thursday the financing company called me on Wednesday and said they needed acheck stub which was never requested at the dealership. I told Sheena (Allied)I would fax it to her so she gave me her fax number. Then I received literally 12 calls from several different people from the dealership saying they needed me to bring the check stub. When they called at 9AM I said I would be in later because I was sleep. They called me about 2 more times from 9-4 then 8 times from 4-5. I was ill and got out of the bed to take it in when Sheena said I could fax it myself. Then I requested to speak to a manager at about 6:45pm and at 7:05 I left because I got tired of waiting. In addition I was threatened from one of your employees that if I didnt bring in the checkstub immediately I needed to bring in the car. I dont appreciate being threatened and will never refer THIS dealership to anyone because I shouldnt have to be threatened due to something they neglected to collect! More

THIS IS MY SEVENTH PURCHASE FROM RVEROAK HONDA. I WAS TREATED WITH WONDEFUL CARE AND YOU SERVICES DEPARTMENT IS THE BEST WITH MIKE AND JANAIS, WE CAN TRUST THEM. PLEASE KEEP THESE TEAM TOGETHER AND YOUR TREATED WITH WONDEFUL CARE AND YOU SERVICES DEPARTMENT IS THE BEST WITH MIKE AND JANAIS, WE CAN TRUST THEM. PLEASE KEEP THESE TEAM TOGETHER AND YOUR PLACE WILL THRIVE FOR A LONG TIME TO COME. THANKS. STEVIE & TAMMY BINION More

The reason they were given a 5 rating is that I had a set of criteria when I arrived, and they were all met, especially when I really did not need a car. They listened to what I wanted without being condese of criteria when I arrived, and they were all met, especially when I really did not need a car. They listened to what I wanted without being condesending. It was a pleasent experience and I left there was a new vehicle. I plan to tell all my friends and family about this dealership. More

Demetrius delivered excellent serice and delivered what was promised. I traveled from 150 miles away and there was no high pressure sales just good friendly service. was promised. I traveled from 150 miles away and there was no high pressure sales just good friendly service. More