Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Mr. Norman was professional; understood my needs; and worked hard to get me what I wanted. He was very patient too. I was particularly pleased with your service of walking the customer through how the worked hard to get me what I wanted. He was very patient too. I was particularly pleased with your service of walking the customer through how the car operates. I have bought more expensive vehicles and did not get this kind of attention. This may sound strange (and I hope they are few and far between) but I look forward to my maintenance visits. Honda seems to have a great team. Did not want to create an account. Unfortunate I have to in order to submit survey. I would rather not receive offers, etc. More
Earnest really worked on my behalf. He was friendly and willing to listen to my concerns as it relates to where I needed my payments to be. willing to listen to my concerns as it relates to where I needed my payments to be. More
I was welcomed nicely by your staff, the sales representative that attended to me was very good good at his job, the workes were extremely friendly, the price was good but i felt it could be bette representative that attended to me was very good good at his job, the workes were extremely friendly, the price was good but i felt it could be better, overall, my experience with the dealership was good and satisfying. More
So far, all of my purchases of Honda vehicles have been good, this purchase surpasses them all because I did not have to negotiate. I simply typed up my requests, handed it to the sales person, and receive good, this purchase surpasses them all because I did not have to negotiate. I simply typed up my requests, handed it to the sales person, and received everything I requested. I truly thank Ed Napleton River Oaks Honda for that. More
This was my third purchase from napleton honda and once again I was not let down.there's a family atmosphere at this dealership that can't be beat . again I was not let down.there's a family atmosphere at this dealership that can't be beat . More
I was only in Honda to get my mother's car serviced, but it turned out that now I am a Honda owner. My experience today was exceptional, the gentlemen were friendly and very knowledgeable about the vehi but it turned out that now I am a Honda owner. My experience today was exceptional, the gentlemen were friendly and very knowledgeable about the vehicle I choose to purchase. I loved the smiles, conversation and most of all the individual personalities that each men had. I look forward to coming into Honda for future service. I know I have an excellent vehicle!!!!!!!!!!!!!! More
Excellent customer service was provided. Oliver was patient and worked with me closely to ensure I received the vehicle of my dreams. I purchased a vehicle at fair market price with impecable customer patient and worked with me closely to ensure I received the vehicle of my dreams. I purchased a vehicle at fair market price with impecable customer service. Thank you!!! More
The people at Napleton dealership was very friendly and polite, I feel they could have gave me a better deal on my 2008 honda element ex, because kelly blue book rated my trade in as close to 15,000 in go polite, I feel they could have gave me a better deal on my 2008 honda element ex, because kelly blue book rated my trade in as close to 15,000 in good condition, but dealearship only gave me 12,500 and I only had over 38,880 miles on the element. overall rated my experience as good More
I can't say enough how wonderful this dealership is. Mr. Parham took all the time I needed to make sure I looked at all the vehicles I was interested in, and that the cost was acceptable for me. Mr. Par Mr. Parham took all the time I needed to make sure I looked at all the vehicles I was interested in, and that the cost was acceptable for me. Mr. Parham was eager to help me and actually met me at the door when I arrived (I had previously made an appointment.) Larry was very helpful in going over all the details of my new vehicle and getting my bluetooth in sinc with my vehicle. He made sure that my ipass and city sticker were on my new car. Zac was very helpful in finalizing the contracts and presenting me with the 8 options available to me going into great detail about what each one was. All three gentlemen were professional and courteous. I would recommend this dealership to anyone! Thank you. Cynthia Bogue More