Napleton's River Oaks Honda

Words can't decribe how amazing my experience was. Hello, My name is Elizabeth and my experience was outstanding thanks to Moody. I been looking for a vehicle for over six months because my payments we Hello, My name is Elizabeth and my experience was outstanding thanks to Moody. I been looking for a vehicle for over six months because my payments were too high and when Moody greeted me at the door I told him I need was looking for the Lincoln MKZ not only was be patient and kind with me Moody also, gave me the deal of a life time by making my payments cheaper. Thank you so much moody and thank you Frank for making this amazing deal possible . More

Very wonderful experience Although I was unable to get the car my eyes was set on, Mike and Glen made sure I bought something that was actually better than what I came for. I l Although I was unable to get the car my eyes was set on, Mike and Glen made sure I bought something that was actually better than what I came for. I love my new 2016 civic. I loved Mike and Glen's willingness to make me happy! More

Very pleasant buying experience Alvin Crowder was referred to us by the G.M. there and he was very kind and patient since this is the first tine we are buying Honda vehicle. Alvin wa Alvin Crowder was referred to us by the G.M. there and he was very kind and patient since this is the first tine we are buying Honda vehicle. Alvin was able to assist the whole time and the G.M. was very kind to do his best to give us the best offer possible. Overall experience is excellent ! More

demetrius rudd is excellent!!! If you're looking to buy a vehicle ask for demetrius! He's very friendly, super upfront and a excellent salesperson!! I had a wonderful first car buyi If you're looking to buy a vehicle ask for demetrius! He's very friendly, super upfront and a excellent salesperson!! I had a wonderful first car buying experience. More

Rafael made my dream car come true! After doing a lot of research on a Cadillac CTS I was looking for, I found a great deal online at Napleton Honda for the exact Cadillac CTS I was look After doing a lot of research on a Cadillac CTS I was looking for, I found a great deal online at Napleton Honda for the exact Cadillac CTS I was looking for. I left my information on their website and they got in contact with me right away. Tiffany was very friendly and very attentive to car needs; she then put me in contact with salesman Rafael who was able to make an appointment with me that went with my schedule as a busy working dad. The next day I went to Napleton Honda a little bit before they opened (9 a.m.) and Rafael was already there waiting for. He attended to all my needs and was very polite. We went on the test drive, which was amazing and in the process he informed me of all the car features. Afterwards we went in to try and make a deal; Rafael provided me with the Carfax and answered all the questions I had with any hesitation. I also had a budget and Rafael was able to work with me without any hassle and make it happen. He really did go the extra mile to get me into the beautiful 2009 pearl white Cadillac CTS that I wanted. Afterwards he detailed and washed the car; it pretty much looked like it came out the showroom. I'm truly happy I came to Napleton Honda and had a great person like Rafael to make this dream car come true. I highly recommend coming in if your looking for good reliable cars and a friendly staff. More

Rafael Cartagena, Jr is amazing at what he does! After getting looked over at a Cadillac dealership in Oak Lawn, I made my way out to Napleton River Oaks Honda. I jumped on cars.com and saw the Cadil After getting looked over at a Cadillac dealership in Oak Lawn, I made my way out to Napleton River Oaks Honda. I jumped on cars.com and saw the Cadillac CTS Coupe that I was looking for and immediately called the dealership. I was told that the car was available and that they would have it ready for a test drive if I was willing to come in, which I was! So then I made my way out, test drove the car, and fell in love immediately! I was then greeted by Rafael Cartagena, Jr. Im a straight shooter, no dancing around, so I told him what I was looking for and the price range. We deliberated for a couple hours and both came to an agreement. Easy, very little hassle, no pressure, very little waiting, and very respectful. We shared stories and finished up the paper work. He was able to get me out with my new vehicle, had it washed and ready for me. He even called the next tday to ensure everything was ok with the car and myself. Never been treated so well at a dealership! I definitely felt like I took home "The Big Catch!" My next vehicle will definitely be at this dealership with Rafael Cartagena, Jr! He earned my business! Loyal customer to the brand and dealership! More

Awesome, friendly and very smooth experience. Mohammad Ali knows his stuff. Very friendly and personable salesman. He genuinely cares about the customer's needs before any sale. He is a straight s Mohammad Ali knows his stuff. Very friendly and personable salesman. He genuinely cares about the customer's needs before any sale. He is a straight shooter and a man of his word. Please ask for him. More

Great Customer Service Moody was our sales person and i must say i was very pleased with his professionalism. I liked the fact that he took his time with us even though we a Moody was our sales person and i must say i was very pleased with his professionalism. I liked the fact that he took his time with us even though we already knew what kinda of car we were going to buy. thank you moody More

Excellent Cusotmer Service All of the staff at Napleton are very friendly and helpful. Mohammed was our salesman and was an absolute pleasure to work with. He was very professio All of the staff at Napleton are very friendly and helpful. Mohammed was our salesman and was an absolute pleasure to work with. He was very professional, friendly and knowledgeable. This is the best dealership I have ever dealt with! More