Napleton's River Oaks Chrysler Dodge Jeep Ram - Service Center

My name is Mario. I took my vehicle for service for the first time there and I had a very very great experience. Everyone seems super nice and very professional. My service adviser Mr. Michael Jannotta alo first time there and I had a very very great experience. Everyone seems super nice and very professional. My service adviser Mr. Michael Jannotta along with Mrs. Heba were very professional from the moment i step in the shop. They kept me inform of everything that was being done to my truck. They were able to take care the issue right there on the spot. Thank you guys again. More

Mike the service manager an Joshua are very straightforward and good guys to work with, on time service nothing more nothing less , just Great service straightforward and good guys to work with, on time service nothing more nothing less , just Great service More

This was definitely a great experience. Everyone was warm and welcoming. I despise going to dealerships but there was no problems and no pressure. Will definitely return for future purchases. and welcoming. I despise going to dealerships but there was no problems and no pressure. Will definitely return for future purchases. More

I’m incredibly grateful because they really took the time to understand the situation I was going through with my past vehicle and quickly helped me to solve the issue. Excellent service! to understand the situation I was going through with my past vehicle and quickly helped me to solve the issue. Excellent service! More

Making a decision about buying a vehicle is sometimes stressful depending upon the people who you encounter at the dealership. Luckily for me I've been fortunate to have worked with Cody Sasek in the pa stressful depending upon the people who you encounter at the dealership. Luckily for me I've been fortunate to have worked with Cody Sasek in the past when it came to purchasing a new vehicle. So when I decided to buy a another vehicle I had my mind set that if Cody might not have been there that day I'd come back when he was. I already knew I was going to get one, but working with Cody and how he explained and answered all my questions when it came time to sign all the paperwork and if you've bought a new vehicle you know what I mean. So this time it was great knowing he had me taken care of plus I wanted extra Mopar coverage and he helped me with what I needed without any problems. I've purchased 3 vehicles from Napleton in the past and there's a reason why I keep coming back,, it's called piece of mind knowing that I've gotten not only the best price but the best personal service I could have asked for. If you are planning on purchasing a new vehicle for the first time or looking for that special one that you've been looking for, I would highly recommend Napleton River Oaks Chrysler Dodge Jeep Ram to anyone. Getting to know you and your needs is important with them. Save the stress and go see Cody he'll take care of you. More

Hi my name is Vel , I went in to purchase a jeep grand Cherokee, Justin was the best he was very professional . I would definitely recommend people to go to this dealership they are great overall professi Cherokee, Justin was the best he was very professional . I would definitely recommend people to go to this dealership they are great overall professional people. More

I had an exceptional customer service experience and am thankful for all members of the service team, especially Jake Zieman who worked directly with me. This will be my new service home. Thank you all so thankful for all members of the service team, especially Jake Zieman who worked directly with me. This will be my new service home. Thank you all so very much. I'm appreciative.🥰 More

My first time buying a car and I couldn’t have had a greater experience! The team here at napleton in lansing IL are great people and made me feel comfortable throughout the whole entire process!! Would greater experience! The team here at napleton in lansing IL are great people and made me feel comfortable throughout the whole entire process!! Would recommend!! More

Had vehicle in for service, service advisors were able to get me in and out in a timely manner. Brad & Tom were helpful, great place to have your vehicle taken to. to get me in and out in a timely manner. Brad & Tom were helpful, great place to have your vehicle taken to. More