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Napleton's River Oaks Chrysler Dodge Jeep Ram - Service Center

Lansing, IL

3.2
104 Reviews

104 Reviews of Napleton's River Oaks Chrysler Dodge Jeep Ram - Service Center

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March 10, 2022

Mike was the greatest. l love going there...service is done right there staff is excellent. More

by Mikejannotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike jannotta
Mar 11, 2022 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 10, 2021

Brice was very pleasant and helpful to work with, great customer service! Will continue to service my vehicle there. More

by SF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brice Maslankowski
Dec 12, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

December 09, 2021

Dealership was excellent. Service writer Mike Jannotta took very good care of me and I will definitely be coming back with my next issue. More

by Vjannotta93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jannotta
Dec 10, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2021

The service from Mike Jannotta was top notch. He always gets us in and out and takes care of our family”s vehicles. Very professional staff ✅ such a pleasure doing business with him. More

by Kgraczyk27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jannotta
Dec 10, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2021

I was in recently in to have work done on my car. Michael was very helpful and got me taken care of right away. I can not recommend this dealership enough. Michael is definitely willing to go above and beyon More

by Jwall1380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jannotta
Dec 10, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi thank you for your support! We're happy we could help. Our team is available should you require any extra help.

December 09, 2021

Mike Jannotta was very informative and helpful,I would recommend napleton river oaks for all your future purchases and service of all your new or used vehicles. More

by Timdatoolman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jannotta
Dec 10, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 29, 2021

I had a very poor experience with the service department, and I will no longer take my vehicle to Napleton for service. They had my vehicle for 11 days, and I was not kept abreast of my vehicle status. I sh More

by wberry
Recommend Dealer
No
Employees Worked With
Bryce
Nov 30, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (708) 474-2300 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

October 09, 2021

Professional & accommodating staff.The work was Professional & accommodating staff. The work was performed quickly & competently. It’s the only dealership that I give my business to. More

by Mikki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not recall
Oct 12, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

September 30, 2021

Great customer care and quick car service. Friendly employees. Andrez rodriguez was provided a great deal when it when it came to oil change and tire rotation. Provided a free car detail. And porter An More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrez Rodriguez, Andrew Rodriguez
Oct 01, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Gino, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2021

I highly recommend this place sales and service are exceptional. Good people to deal with I have been going there for over 3 years and wouldn't go anywhere else .. keep it up.. More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve hyche
Sep 27, 2021 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Matthew, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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