Napleton's Palm Beach Acura - Service Center
West Palm Beach, FL
121 Reviews of Napleton's Palm Beach Acura - Service Center
Great service Took vehicle for routine service was greet and walk over to my service guy Bernie who took great care of me . I would Bernie and Napleton Acura to all Took vehicle for routine service was greet and walk over to my service guy Bernie who took great care of me . I would Bernie and Napleton Acura to all my friends . Great service . More
Acura air bag recall experience Napleton's team did a good job coordinating all the aspects of this challenging recall process. Pricing for the simple repair of my hood support shoc Napleton's team did a good job coordinating all the aspects of this challenging recall process. Pricing for the simple repair of my hood support shocks was too high, so I installed them myself. More
Positive Review of Bernie Santana Bernie is a terrific customer service provider and he consistently delivers at the highest standard. Because of Bernie I will continue my patronage of Bernie is a terrific customer service provider and he consistently delivers at the highest standard. Because of Bernie I will continue my patronage of Napleton Palm Beach Acura. More
Fast, friendly service I had a minor issue with my new MDX, mostly because I didn't read the manual. Service department quickly identified the issue, and didn't make me feel I had a minor issue with my new MDX, mostly because I didn't read the manual. Service department quickly identified the issue, and didn't make me feel like a complete fool! More
Excellent service Bernie was great. I was in a hurry and He was able to get my car finished sooner than I hoped. I would recommend Bernie to anybody Bernie was great. I was in a hurry and He was able to get my car finished sooner than I hoped. I would recommend Bernie to anybody More
Regular service and tire rotation Although the dealership is undergoing a complete renovation, I was not made uncomfortable in any way. The staff bent over backwards to see that everyt Although the dealership is undergoing a complete renovation, I was not made uncomfortable in any way. The staff bent over backwards to see that everything went smoothly. Special kudos go to my Service Advisor, Niko Vitureira, who as always supervised every aspect of my stay. I always go to him when I bring my car in for service, because he goes out of his way to be helpful and courteous. I know that whatever is needed will be taken care of in a timely manner. More
Greatest service advisor ever Margie Friend is competent, friendly, quick to cut through red tape, and is a true professional. She went above and beyond to help me with my manufact Margie Friend is competent, friendly, quick to cut through red tape, and is a true professional. She went above and beyond to help me with my manufacturer's recall problem. She is an asset to your organization. More
MDX 2006 I have been at Napleton Palm Beach Acura since 2003 and have had Richie Sirjoosingh as my service advisor the entire time. Richie has always been ama I have been at Napleton Palm Beach Acura since 2003 and have had Richie Sirjoosingh as my service advisor the entire time. Richie has always been amazing, I feel like he always is looking out for all of my Acura needs. My daughter is driving my 2006 MDX and Richie always goes the extra yard to make sure I know that the car is checked over every time we bring it in and that it is safe! He is a valuable part of my automobile team, and I feel he treats us like family. More
Excellent and timely sevices. To be honest for the first time in more than 3 years I did't wait to be attended. I made an appointment for service at 10:15 am, I arrived at 10:12 am To be honest for the first time in more than 3 years I did't wait to be attended. I made an appointment for service at 10:15 am, I arrived at 10:12 am and in lest that a minute they take care of me. Margy did a great work. More
prompt, efficient and thorough care for my suv . well done Bernie Santana has been managing my Acura servicing at Palm Beach Acura for many years and does a great job. . well done Bernie Santana has been managing my Acura servicing at Palm Beach Acura for many years and does a great job. More