Napleton's Palm Beach Acura - Service Center

Checking brakes Very attentive and seemed to lean over backwards to assist. They never seemed rushed in their efforts to help with my issues. Explained options avail Very attentive and seemed to lean over backwards to assist. They never seemed rushed in their efforts to help with my issues. Explained options available to me and made me feel confident they were there to help me. More

Great service. My car was serviced 2 days prior, and then it died out of nowhere.. completely dead. It turned out that it was completely unrelated to the previous My car was serviced 2 days prior, and then it died out of nowhere.. completely dead. It turned out that it was completely unrelated to the previous service, however they handled it as though it was and did everything possible to get it fixed the same day. More

ONE MORE REASON TO SELECT NAPLETON NOt only great cars service is and plays a major role in having a great experience. HAving your car repaired and not having to question if it was done NOt only great cars service is and plays a major role in having a great experience. HAving your car repaired and not having to question if it was done right. I would recommend this dealer highly for both its sales staff and service department. More

Best of the Best The dealership is amazing! The staff make you feel just like family! They genuinely care about and that is priceless!! I absolutely love PB Napelton A The dealership is amazing! The staff make you feel just like family! They genuinely care about and that is priceless!! I absolutely love PB Napelton Acura!! More

The Way to Provide Customer Service Mine was a last minute request to service my car as we had just decided on a road trip. Appt was scheduled easily; Eileen (Cust Rel Mgr) could not ha Mine was a last minute request to service my car as we had just decided on a road trip. Appt was scheduled easily; Eileen (Cust Rel Mgr) could not have been any more helpful. She was a real pleasure to talk to. Niko, my Serv Rep, was very knowledgable, professional, and efficient. Additionally, he was extremely courteous and affable. All in all, my experience could not have been any better thanks to Niko and Eileen! More

A/c noise Came in to get my a/c fixed. Excellent service and professional work. Fixed my a/c and told me what the problem I was experiencing was. Came in to get my a/c fixed. Excellent service and professional work. Fixed my a/c and told me what the problem I was experiencing was. More

Fast service & Great customer service As soon as I pulled up, I was greeted with a friendly welcome by Niko. He walked me over to his office, and he knew exactly what my car needed. I aske As soon as I pulled up, I was greeted with a friendly welcome by Niko. He walked me over to his office, and he knew exactly what my car needed. I asked for the estimated wait time, and he delivered exactly that! It was my best and easiest experience here. I would only recommend to be helped by Niko since all other service advisor I've dealt with -- didn't really "advised" much. More

Excellent customer service. Ritchie reviewed in detail all the procedures to be undertaken in the servicing. He also assisted me in determining which of the customer service. Ritchie reviewed in detail all the procedures to be undertaken in the servicing. He also assisted me in determining which of the service discount coupons suited my requirements best. I will continue to use Napleton for not only servicing my vehicle but also for purchasing a vehicle for my wife in the near future. The only problem I had was booking a service time online. This would've required setting up an account. More

very fast and friendly This dealership has the best employees with great customer service. they are super friendly and very efficient. They make sure all your needs are met. This dealership has the best employees with great customer service. they are super friendly and very efficient. They make sure all your needs are met. More

Great Service Only had a minor service call as my 2013 MDX is still under warranty, but their service personnel made you feel very important and their attention to Only had a minor service call as my 2013 MDX is still under warranty, but their service personnel made you feel very important and their attention to detail was superb. More