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Napleton's Palm Beach Acura - Service Center
West Palm Beach, FL
121 Reviews
121 Reviews of Napleton's Palm Beach Acura - Service Center
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October 20, 2017
Failed to honor warrantee Impolite. Rude. The manager insulted me as a customer. I was a loyal customer for many years. I will never shop there again and doubt if I will buy a Impolite. Rude. The manager insulted me as a customer. I was a loyal customer for many years. I will never shop there again and doubt if I will buy an Acura again. More
by Carenthusiast
Employees Worked With
Don't know her name
June 05, 2017
Always great service at Napleton I've been a customer at Napleton for several years, and their service department is consistently excellent. In particular, Bernie Santana is outstand I've been a customer at Napleton for several years, and their service department is consistently excellent. In particular, Bernie Santana is outstanding and a pleasure to deal with. I highly recommend Napleton if you're looking for an Acura or need to have your car serviced. More
by Jr43528
May 24, 2017
All around great experience This was the first time being served by Mr. Virgo and it was a great pleasure. Very patient, friendly , and never left us just hanging around. He show This was the first time being served by Mr. Virgo and it was a great pleasure. Very patient, friendly , and never left us just hanging around. He showed us around the renovated waiting area and even offered me and the wife to a test drive while we wait for our car to be serviced. I've always had a good experience coming to this dealer but this time was even better. Thank you Napleton Acura , and as always I totally recommend this dealer. More
by J Pinero7
Employees Worked With
Patrick Virgo
May 15, 2017
service EXCELLENT SERVICE. VERY PROFESSIONAL. MR. SANTANA TOOK CARE OF ME AS SOON AS I TOLD HIM THE PROBLEM. HE WAS VERY UNDERSTANDING ABOUT MY NEEDS. AN EXCELLENT SERVICE. VERY PROFESSIONAL. MR. SANTANA TOOK CARE OF ME AS SOON AS I TOLD HIM THE PROBLEM. HE WAS VERY UNDERSTANDING ABOUT MY NEEDS. AN EXCELLENT SERVICE MANAGER. More
by arnold christie
Employees Worked With
July 21, 2016
Richie Sirjoosingh is EXCEPTIONAL Richie is an expert at his job. He knows the Acura TL GPS like a book. Richie made it easy for me to understand what needed to be done and why..and wh Richie is an expert at his job. He knows the Acura TL GPS like a book. Richie made it easy for me to understand what needed to be done and why..and what it cost. He kept me informed of the works progress and took the time to make sure everything operated as it should. I will ask for him every time I need service. David Sutton More
by SUTTENDB107
Verified CustomerEmployees Worked With
Richie Sirjoosingh
July 19, 2016
OUTSTANDING SERVICE - AS ALWAYS!! I have always received FIRST CLASS service and attention at this Dealership. I purchased my car there in 2006 and have always returned for any servic I have always received FIRST CLASS service and attention at this Dealership. I purchased my car there in 2006 and have always returned for any service needed. I would never consider going any place else. Should I consider purchasing a car in the future, Napleton's Palm Beach Acura would be my first choice - new or used. Bernie and Margie have always been most helpful, attentive, and they are both always on top of heir game! More
by Rdw561
July 19, 2016
Great service Came in with out an appointment and i was still in and out in a timely manor, service writer did not try to up-sale me like other writer do. Definitel Came in with out an appointment and i was still in and out in a timely manor, service writer did not try to up-sale me like other writer do. Definitely recommend this dealer ship for service best service manager is Bernie Santana More
by AGOMILA101
Employees Worked With
July 16, 2016
Oil change 1st time having my vehicle serviced since purchasing it. Staff remembered me when I came in and were extremely friendly. Compared to other places I' 1st time having my vehicle serviced since purchasing it. Staff remembered me when I came in and were extremely friendly. Compared to other places I've used in the past, Acura offered the best price as well as a free car wash! More
by COURTNEYSHARP
Employees Worked With
Niko, Eileen Powers
July 16, 2016
Tire Repair It was the end of the day and I drove in with a nail in my tire. The service dept. took me right in and in 30 min. the tire was repaired and my car h It was the end of the day and I drove in with a nail in my tire. The service dept. took me right in and in 30 min. the tire was repaired and my car had also been washed. Great service. More
by GPS4880
Employees Worked With
Richie Sirjoosingh
July 16, 2016
Air Bag Recall Under such an overwhelming large recall Bernie Santana with Napleton Acura WPB, FL could not have been more helpful and professional. Bernie's custome Under such an overwhelming large recall Bernie Santana with Napleton Acura WPB, FL could not have been more helpful and professional. Bernie's customer service is always is too notch. More
by MMORALES.XX
Employees Worked With
