Napleton's Palm Beach Acura - Service Center

Door Handle Replacement Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum ti Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum time to get the work done which is exactly what I wanted. Bernie is an excellent Service Advisor, always friendly and in a good mood which makes my interaction with him pleasurable. He is honest, direct and provides unbiased advice. I keep coming to Napleton Acura because of Bernie's excellent customer service. Thank you Bernie More

Routine maintenance Process is quick and smooth. Maintenance service is explained. Customer benefits were also confirmed as to what is covered. Overall experience is easy Process is quick and smooth. Maintenance service is explained. Customer benefits were also confirmed as to what is covered. Overall experience is easy and carefree. More

Had not expected to lease a new car The transition was seamless. Almost too easy. The car was so beautiful and filled with new tech and safety features that I could not drive away The transition was seamless. Almost too easy. The car was so beautiful and filled with new tech and safety features that I could not drive away More

Awesome! We originally came in for maintenance on my MDX and ended up leaving with a new RDX. Everyone here is friendly, patient and awesome to do business wit We originally came in for maintenance on my MDX and ended up leaving with a new RDX. Everyone here is friendly, patient and awesome to do business with. Highly recommend Lando, Bob and Bernie at Napleton's Palm Beach Acura! More

Been in with my NEW Rdx 7 or 8 times so far this year I have been in 7 or 8 times this year to have items fixed. Took three visits to fix a seat problem. Took three visits to figure out the heads up dis I have been in 7 or 8 times this year to have items fixed. Took three visits to fix a seat problem. Took three visits to figure out the heads up display was a company wide problem and now other electronics are not working. The passenger air bags are turned off even when a passenger is sitting there. DANGEROUS. How many times will it take to fix this newest problem??? More

Bobby from Napleton Acura I’ve had issues with my brand new Acura RDX. Before I leased the car I was treated like royalty. Afterwards when there were issues I really got the ru I’ve had issues with my brand new Acura RDX. Before I leased the car I was treated like royalty. Afterwards when there were issues I really got the runaround. Bobby however treated me well during his expert tech tutorial. More

I have been a loyal customer for about 9 years I have been a loyal customer for about 9 years. All I can give them is 5 stars on their service. Garrett is who I am currently working with and i must I have been a loyal customer for about 9 years. All I can give them is 5 stars on their service. Garrett is who I am currently working with and i must say he is amazing, never disappoints us. More

Service department I absolutely love the service dept!! They let me know how long it would take and they stayed true to it. I had a loaner vehicle provided. I have been I absolutely love the service dept!! They let me know how long it would take and they stayed true to it. I had a loaner vehicle provided. I have been going there for 5 years now and I have never been disappointed. Great Job Acura!! More

Very satisfied with their outstanding service . I usually service her with Bernie or Yari, they have been my go to since day 1. This service department is great, with a caring staff. . I usually service her with Bernie or Yari, they have been my go to since day 1. This service department is great, with a caring staff. More

Part of the family. I had a check engine light come on and I called late on a Friday evening. Service advisor Garret stayed later to assist and get me a loaner car. i fel I had a check engine light come on and I called late on a Friday evening. Service advisor Garret stayed later to assist and get me a loaner car. i felt so relived and taken care of. Garret remained in great communication and let me know how things were every step of the way. Whenever I walk in to Napleton’s Palm Beach Acura I’m always greeted by everyone and feel apart of the family. Thanks Napleton!!! More