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Napleton's Palm Beach Acura - Service Center

West Palm Beach, FL

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121 Reviews

121 Reviews of Napleton's Palm Beach Acura - Service Center

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December 19, 2020

I had purchased my car, less than 2 days later I had problems with the tires, took about 3 days to get them fixed, now I have an oil issue with the car. Ps I just purchased this car .. In this point I More

by Rogers.pimenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Napleton's Palm Beach Acura responded

Hi Rogers, My name is Sean Makeeff, and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to leave us a review. Your feedback is very important to me. When would be a good time for me to personally call and speak with you about your experience. You can also contact me at 561-686-0300 at your convenience. Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

December 09, 2020

Be aware of this dealer !!!They post cars on websites that appear to be great deals but its a lie ! they just post to get customers there ! expect additional 5000$ to be added to advertising price ! They More

by Mike D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gustavo Decarvalho
Dec 19, 2020 -

Napleton's Palm Beach Acura responded

Hi Mike, My name is Sean Makeeff, and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to leave us a review. Your feedback is very important to me. When would be a good time for me to personally call and speak with you about your experience. You can also contact me at 561-686-0300 at your convenience. Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

December 08, 2020

Chris lynch was so helpful. He got me the perfect price and was very knowledgeable. I could not be more satisfied with my experience at palm beach acura More

by n.lampart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Napleton's Palm Beach Acura responded

Hi there, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

December 06, 2020

I wanted to take the time to praise Chris Lynch on his exceptional customer service today. He was very professional and helpful in my search for a new vehicle. More

by Meathead0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Napleton's Palm Beach Acura responded

Hi there, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

December 06, 2020

I have been looking for a nice used car for my son for the last 3 months and every dealership has been awful. Today at Palm beach Acura Chris Lynch the salesman helped me look at multiple cars and spent h More

by Crlyjade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Napleton's Palm Beach Acura responded

Hello, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

December 04, 2020

All right now Chris I didn't get my fried chicken and collard greens but you did my girl Nicolq right with her purchase. She came for what she wanted and you made it happen. 2018 Nissan Sentra (Super Bla More

by Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Napleton's Palm Beach Acura responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant. We hope you continue to choose us for all your automotive needs! Take care!

December 04, 2020

Chris lynch was very helpful, he worked very hard to fulfill our expectations of Acura and the experience was second to none. He is very professional and I fully recommend palm beach Acura to anyone loo More

by Julzmancinoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Napleton's Palm Beach Acura responded

Hi, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

December 04, 2020

Chris lynch was amazing. He went above and beyond my expectations in every way. His professional attitude and knowledge of the industry made our process very smooth More

by Joshhelton416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Napleton's Palm Beach Acura responded

Hi Josh, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

October 27, 2020

I've been bringing my RDX and my wife's TL for service in this location, easy to deal with. Whenever you need service done on your vehicles make sure to visit Garret. More

by kikoalmontee56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett, Lilianna Fiannaca
Nov 06, 2020 -

Napleton's Palm Beach Acura responded

Hi, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura smakeef@napleton.com 561-686-0300

September 30, 2020

I’ve been coming to Acura in palm beach for years now for my services in my vehicle and my husband we must say we’re glad Dave is back he is great and always looks out for his clients . More

by Joannef322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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