Napleton's Palm Beach Acura
West Palm Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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2007 RDX headlight My headlight in my RDX doesn't work. Took it to Napleton's and they told me it would be $2000 to fix. NO WAY! My headlight in my RDX doesn't work. Took it to Napleton's and they told me it would be $2000 to fix. NO WAY! More
Excellent We just purchased our car and had a very positive experience. Irwin took great care of us and provided knowledgeable and friendly customer service. No We just purchased our car and had a very positive experience. Irwin took great care of us and provided knowledgeable and friendly customer service. No hassle which was much appreciated. Thank you Irwin for your patience with us. We look foward to doing future business with you! :) More
Horrible experience I came to dealership twice and they completely wasted my time. This dealership still does the old school back and forth with rep going to the manager I came to dealership twice and they completely wasted my time. This dealership still does the old school back and forth with rep going to the manager telling you that this is the best they can do. I walked out of the dealership And drove south. Delray Acura gave me $2k more for trade in and $1500 lower price on the identical vehicle. Also the rep doesn't underststand the leasing process. They were trying to charge me for delivery fee twice (once as part of MSRP and again as down payment) More
Used car Irwin was patient, understanding and thorough. He really knows his business and got me the best deal possible. Irwin made used car buying tolerable. Irwin was patient, understanding and thorough. He really knows his business and got me the best deal possible. Irwin made used car buying tolerable. Thanks More
Professional Staff We enjoyed working with Napleton's Palm Beach Acura! The staff was helpful in every stage of the car buying process-starting with Melinda in Internet We enjoyed working with Napleton's Palm Beach Acura! The staff was helpful in every stage of the car buying process-starting with Melinda in Internet Sales, David in Sales, William in Finance and Nelson in Delivery! I highly recommend this dealership if you are in the market for a new car! More
In the end-dsappoint Last month, I wrote a review about this dealership and the salesman, Irwin Baker. He made buying a car very easy and I am grateful for that. However Last month, I wrote a review about this dealership and the salesman, Irwin Baker. He made buying a car very easy and I am grateful for that. However, throughout the process he told me that he would always be available even after the sale should I have any problems. Within a few days of owning the car, it began to make tapping and rattling sounds. I called Irwin and he arranged for me to come back and have it serviced. Again, he told me if I wasn't happy to let him know and he would help me. I took the car back for service twice and the rattles and taps have not gone away, I emailed Irwin and asked for his help. He emailed me back that he would speak with the service department and assured me he "would not drop the ball on this." That's was almost 3 weeks ago and I haven't heard back from him. Buyer beware:a salesman will tell you anything you want to hear until the sale is made. After that-you're pretty much on your own. At was al ost3 weeks ago and haven't back from him. More
Great Buy! Irwin was aweosme and no pressure at all...great follow up...will highly reccommend him to all. This is a great place to buy a car. Irwin was aweosme and no pressure at all...great follow up...will highly reccommend him to all. This is a great place to buy a car. More
Good Guy As I walked onto the Lot I was greater by Mr. Baker with a smile and a humbleness that is rare with car salesman these days. He definitely worked with As I walked onto the Lot I was greater by Mr. Baker with a smile and a humbleness that is rare with car salesman these days. He definitely worked with me and didn't presure me or try to sell me something I didn't want. If you are reading this friend, thank you for your hard work and kindness with the Acura TSX deal. Jose from WPB More
irwin baker and joe manager This dealership made it so comfortable. For me to purchase. My new 2Nd car i will make this my future. Choice. Of cars nice history comes with my stor This dealership made it so comfortable. For me to purchase. My new 2Nd car i will make this my future. Choice. Of cars nice history comes with my story More
Best Car Buying Experience Of My Life. All of the people that I came into conact with were both extremely knowledgeable within their area of expertese. Each and every one of them was clear All of the people that I came into conact with were both extremely knowledgeable within their area of expertese. Each and every one of them was clearly demonstrated that they were "people people". Mark G., Steve F., super guys,. William H was able to clearly explained several financial questions that another dealer left me confused. Nelson A. clearly explained the functions of the instrument cluster. I was introduced to Bernie S. who promised me, should I need it, top notch service, (and I beleive him). I would not hesitate to recommend this dealership to family and friends, without hesitation. Should the need arise, I would not hesitate to return to this dealership and acquire an additional car. Paul of Lake Worth More