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Napleton's Palm Beach Acura
West Palm Beach, FL
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 649 reviews
December 08, 2015
Just great, fast and hassle free! Burley Grant is just an exceptional sales man very knowledgeable and helpful with everything from financing part to trading the car in. I traded in my Burley Grant is just an exceptional sales man very knowledgeable and helpful with everything from financing part to trading the car in. I traded in my BMW X3 for a very nice Mercedes ML350 4matic I have had no problem with my new car! It is great and Burley Grant was very honest and true to his word with everything he told me! I Really appreciate people like Burley in the car sales world and he only makes the experience better! More
by Rajoo1133
Employees Worked With
September 27, 2015
Excellent service! Had a great experience at this dealership. Irwin and everyone in the team very patient and helpful. We are very happy with our purchase and our whole Had a great experience at this dealership. Irwin and everyone in the team very patient and helpful. We are very happy with our purchase and our whole experience. More
by Cperez8287
Employees Worked With
Irwin Baker
September 26, 2015
Excellent Customer Service Our experience was top notch. Purchasing a vehicle was enjoyable, easy and hassle free. Irwin Baker was a pleasure to work with. Highly recommend t Our experience was top notch. Purchasing a vehicle was enjoyable, easy and hassle free. Irwin Baker was a pleasure to work with. Highly recommend this dealership. More
by Bostongirl93
Employees Worked With
Nelson Adams, Irwin Baker
September 15, 2015
Unexpected My family and I had a unexpected trip to Acura, just looking, and went home in a Beautiful Escallade! Irwin Baker was awesome as a salesman did above My family and I had a unexpected trip to Acura, just looking, and went home in a Beautiful Escallade! Irwin Baker was awesome as a salesman did above and beyond. Thank you. Brian and Lisa Layton More
by Lisa L
Employees Worked With
Andy Russell was great in finance! , Irwin Baker
September 09, 2015
Excellent Service Mr. Baker is a very nice and down to earth man who made the normally painstaking car buying experience as smooth and stress free as possible. He did e Mr. Baker is a very nice and down to earth man who made the normally painstaking car buying experience as smooth and stress free as possible. He did everything possible to make sure that I would be getting the best deal and that all my needs would be satisfied. Thank you Mr. Baker, I am really enjoying my new Infiniti! More
by RyanR
Employees Worked With
Irwin Baker
July 08, 2015
Mr Joe the leader of theives This Man was part of the used dealer managers who ran such a horrible service. Him and Jim Boyle and some other fat man manager are the ones who took This Man was part of the used dealer managers who ran such a horrible service. Him and Jim Boyle and some other fat man manager are the ones who took my hard working money and gave me a car that was horrible. The way they handled business was just a scam. I can't explain how bad it was doing business with them. Thank god I will never see this person again More
by Ronron321
Employees Worked With
Jim Boyle
June 30, 2015
SERVICE DEPARTMENT needs help My car will not start. Battery voltage is good 12.1V and lights bright. I called the service dept at 11:06am Tuesday and they were all to busy and I g My car will not start. Battery voltage is good 12.1V and lights bright. I called the service dept at 11:06am Tuesday and they were all to busy and I gave my number for them to call back. Called again at 11:47 and left a voice mail on Service managers phone to please call me. Called again at 1:24 and was on hold for 13 minutes and then was told they were all busy again and to leave my number and they would call back. I said NO! and asked to be transferred to Terry the General manager and he did not answer so I left a message for someone to call me as my car will not start. It is now 2:31 and that is the kind of service they brag about on all there advertising. It appears that they think THAT is good service. All the awards this dealership has received is many years ago. You decide if you want to do business with them. More
by Airline Capt
Employees Worked With
No one answers - They cant all be out to lunch
May 27, 2015
Unexpected leasing savings I had a leased (first time I had ever leased, up to then I had always bought) 2012 Acura TSX that had 5 months to go when I turned it in for a 2015 TL I had a leased (first time I had ever leased, up to then I had always bought) 2012 Acura TSX that had 5 months to go when I turned it in for a 2015 TLX. I wanted to increase the annual mileage from 10,000 to 12,000 and the papers were drawn up and signed. But, as I was about to leave, the Napleton salesman told me that I had almost 6,000 unused miles left over from my prior lease and that they would redo the lease for 10,000 and give me the unused mileage and save me over $1,000 from the original deal. What an unexpected windfall." I just assumed that it was use it or lose it! The next week, I received a check for Napleton for $110 for unused services from my prior lease! I mentioned this to several of my friends who had leases from other dealers and that said that they had NEVER heard of this before. They to thought use it or lose it! Needless too say, I am a happy customer!!! More
by BronxBoy
Employees Worked With
Andrew Bisaccia, Nelson Adams
May 26, 2015
USED CARS PUT ON LOT WITHOUT SAFETY CHECK We recently bought a used vehicle from these people. The car drove like a dream but needed some minor things fixed. The GM was very kind and took th We recently bought a used vehicle from these people. The car drove like a dream but needed some minor things fixed. The GM was very kind and took the car back to fix the problems only to return it with more problems that did not exist. After 3.5 weeks of being stuck in service bay, we got the car back with a new rattle under the car. Nobody will return our call without a threat but at this point, we will NEVER bring that car to them again. Isn't a tail light out part of a Safety Check? Next time we'll stick with CARMAX. More
by bizebee
May 19, 2015
Treated like a King My experience with Irwin Baker and his manager William were awesome. I felt very relaxed, all of my questions were answered. I am very satisfied with My experience with Irwin Baker and his manager William were awesome. I felt very relaxed, all of my questions were answered. I am very satisfied with my purchase and highly recommend this dealership. More
by Alex 1969
Employees Worked With
William Hicks, Irwin Baker
