Napleton's Palm Beach Acura

Amazing experience!!! Irwin was my sales Rep. He is an awesome guy who's very helpful and knowledgeable! Irwin and his finance manager MJ not only took me out of a really Irwin was my sales Rep. He is an awesome guy who's very helpful and knowledgeable! Irwin and his finance manager MJ not only took me out of a really bad situation but got me into a great car but not only that they both set me up for a great future as well as helping me on the right path to better my credit Thanks guys great feeling when I left I can honestly say that's a first when buying a car for me... Great dealership and even better staff the definitely have all my future business!!! And a special thanks to Jennifer she was outstanding!!!! More

Best experience of buying a car We had the best sale person, Irwin Baker. We also had the best delivery specialist, Nelson Adams. The financial process was extremely easy and fast. We had the best sale person, Irwin Baker. We also had the best delivery specialist, Nelson Adams. The financial process was extremely easy and fast. More

Very Good Experience My husband & I Leased an Acura MDX and the dealership really worked hard to get our business and make us happy. I would recommend them for sure. My husband & I Leased an Acura MDX and the dealership really worked hard to get our business and make us happy. I would recommend them for sure. More

Great experience Irwin was extremely helpful and made the process simple and quick. Would buy there again. Am enjoying the car. Car feature overview and setup was icin Irwin was extremely helpful and made the process simple and quick. Would buy there again. Am enjoying the car. Car feature overview and setup was icing on the cake. More

Irwin Baker was the best experience ever! Came in to exploer the idea of purchasing MDX. Mr Baker was very polite and non aggressive with his sales approached. Was very patient with me and an Came in to exploer the idea of purchasing MDX. Mr Baker was very polite and non aggressive with his sales approached. Was very patient with me and answered all of my questions. He never rushed me. Extremly professional and polished. More

Good experience Irwin was very knowleageable and professional and assisted us in making a decision whether to lease or buy our new MDX. I would highly recommend Irwi Irwin was very knowleageable and professional and assisted us in making a decision whether to lease or buy our new MDX. I would highly recommend Irwin and the dealership. He is an asset your organization. Armando and Maria Gonzalez More

Awesome Everyone I dealt with was FANTASTIC!! When I went to Acura that day I had NO intention of leasing a new car!! I went in to have my brakes fixed and Everyone I dealt with was FANTASTIC!! When I went to Acura that day I had NO intention of leasing a new car!! I went in to have my brakes fixed and Niko Vitureira, as always, was there to help me out (I always go to Napleton because of Nikos great service!). While I was waiting for my brakes, Mark Gawerecki was in the showroom and answered questions I had about leasing. In less than an hour I was signing papers to lease my first car and couldn't be happier. Mark was so accommodating and made the entire transaction super easy (he even came into the showroom from home to help me sign papers to transfer my title!!). I rarely had to wait, however when I was, Irwin Baker was there with his friendly smile and willing to chat and answer any questions I had. Nelson Adams was absolutely amazing. He spent so much time explaining all of the technology in the car and was so patient, making sure I understood everything. Nelson is such a kind and authentic man and Acura is sooo lucky to have him. Oh, and Bob Orlando overheard something I said and made a special effort to provide me with valuable information. More

Keeping us Safe Very please with the outcome. The Sales Manager Mj really took care of mine and my husbands needs during what is a probably a very frustrating time. W Very please with the outcome. The Sales Manager Mj really took care of mine and my husbands needs during what is a probably a very frustrating time. We had two cars affected by this recall which could have resulted in a very bad situation. Instead he helped us out tremendously, took us out of the cars and put us into two brand new ones without raising our out of pocket one cent. We are very grateful for that and also to the nice gentleman Guy who is now our salesman moving forward. Thank you Napleton for having these guys. Most of all thank you for keeping us safe. More

Took all day We came in to look at a TLX we had seen on the internet. The sales person Irwin Baker was excellent, however the first manager that came over (I think We came in to look at a TLX we had seen on the internet. The sales person Irwin Baker was excellent, however the first manager that came over (I think his name is Michael) was awful - totally unprofessional and an example of the reason no one wants to go to car dealers. There were a number of circumstances that led to the long day (7 hours) such as the finance manager went home sick and the power went out, but it was still a long day. We were pleased with the second manager who helped with the financing and the "tech" guy Nelson who assisted with lessons on the technology on this car. I bought my first Acura here in 2005 and thought the dealership looked a bit shabby from what I remember. They could use a overall attitude lift too. More

High Quality High quality service was a specific reason I bought from Napleton Acura. They confirm all appointments and they meet and greet you the moment you driv High quality service was a specific reason I bought from Napleton Acura. They confirm all appointments and they meet and greet you the moment you drive in. They know exactly why you're there, when you're appointment is and if you're going to wait or need transportation. Your service rep guides you to the waiting area and then your rep takes over. When your car is completed (including being washed and vacuumed) the service rep meets you and explains the complete service. While waiting, the service rep stops by to update you on the time until done. This is luxury service befitting an Acura automobile. More