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Napleton's Palm Beach Acura

West Palm Beach, FL

4.0
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms. Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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6870 Okeechobee Blvd

West Palm Beach, FL

33411

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Showing 649 reviews

June 28, 2016

Regular service and tire rotation Although the dealership is undergoing a complete renovation, I was not made uncomfortable in any way. The staff bent over backwards to see that everyt More

by ZDIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Vitureira
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

Thank you for stopping by to leave this incredible review. We’re working to get the construction completed as soon as possible and do appreciate your understanding! We will share your nice comments with Niko and if there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 28, 2016

Greatest service advisor ever Margie Friend is competent, friendly, quick to cut through red tape, and is a true professional. She went above and beyond to help me with my manufact More

by JCOLBATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margy Friend
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

Thank you so much for taking the time to leave this wonderful review. You’re right, Margie is a great asset to our team and we appreciate all she does for us! We will make sure she reads your kind words. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 27, 2016

MDX 2006 I have been at Napleton Palm Beach Acura since 2003 and have had Richie Sirjoosingh as my service advisor the entire time. Richie has always been ama More

by DR_ROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sirjoosingh
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

We appreciate you giving us this review and 5-star rating! It is great to know you have been doing business with us since 2003. Richie is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 27, 2016

Great experience Thank you Guy Vaccaro for the great, professional experience. Love the car, 2016 TLX. Guy is the person to go to very patient, professional and friend More

by magosta2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael (MJ) Caracciolo, Guy Vaccaro
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

We appreciate the time it took for you to leave us this feedback! It’s a pleasure to hear that Guy provided you with great and professional experience. If there is anything more we can do for you, please come back and see us any time! Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 27, 2016

Fixed Income No hassle, it was a ease to purchase 1 of the 3 cars I called and inquired about. Burly respected my decision and my choice. I received the internet p More

by mrsrlbpmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burley Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesca Deroncelley
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

Thank you so much for this review! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 24, 2016

Excellent and timely sevices. To be honest for the first time in more than 3 years I did't wait to be attended. I made an appointment for service at 10:15 am, I arrived at 10:12 am More

by MIGUELBI19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margy Friend
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

Thank you so much for the excellent review. Having our customer’s vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 24, 2016

prompt, efficient and thorough care for my suv . well done Bernie Santana has been managing my Acura servicing at Palm Beach Acura for many years and does a great job. More

by WHAYDUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

Thank you for taking the time to share this feedback! We’re glad to hear that Bernie is always able to provide you with prompt, efficient and thorough service experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 24, 2016

Service Margy was very helpful and very knowledgeable. She listens to my concerns, and eager to solve any issue. Assumes responsibility to ensure full and t More

by JHADAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margy Friend, Eileen Powers
Jun 29, 2016 -

Napleton's Palm Beach Acura responded

Thank you so much for taking the time to leave this wonderful review. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Margy did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 22, 2016

Wonderful Great service, dependability and sales. Niko was very helpful in explaining the issues with my car and discussing all options with fixing the problem. More

by TSWENSEN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko
Jun 23, 2016 -

Napleton's Palm Beach Acura responded

Thank you for reviewing your time spent here at our dealership. We’re ecstatic to read that Niko was of such help to you during your experience. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 22, 2016

Great experience ! Acura service center exceeded my expectations . I would recommend Acura service center very highly ! From the time I arrived to the time I left it wa More

by IFMAUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margy Friend
Jun 23, 2016 -

Napleton's Palm Beach Acura responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! If there is anything more we can do for you please come back and see us any time! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

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