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Napleton's Palm Beach Acura

West Palm Beach, FL

4.0
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms. Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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6870 Okeechobee Blvd

West Palm Beach, FL

33411

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Showing 649 reviews

July 07, 2016

Survey Whole experience was so pleasant. Steve Lipsig was wonderful to deal with, as wasJeff Young & Nelson Adams. They all made the leasing experience hassl More

by MARSHA.HUBERMAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Lipsig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Adams, Jeffery Young
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Steve, Jeff and Nelson worked hard enough to make your purchase completely painless. Best wishes, Jennifer Hubbard General Managerjennifer@napleton.com

July 06, 2016

Excellent customer service. Ritchie reviewed in detail all the procedures to be undertaken in the servicing. He also assisted me in determining which of the More

by sbjazynka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sirjoosingh
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. I will be sure to pass your kind words along to Ritchie and the rest of the team. It was truly a pleasure working with you. Best wishes, Jennifer Hubbard General Manager jennifer@napleton.com

July 06, 2016

very fast and friendly This dealership has the best employees with great customer service. they are super friendly and very efficient. They make sure all your needs are met. More

by BARRETTKAY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sirjoosingh
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Napleton Palm Beach Acura satisfied. We are very appreciative of your 5-star review and for trusting us with your car buying needs and we hope you enjoy your new vehicle! Best wishes, Jennifer Hubbard General Manager jennifer@napleton.com

July 05, 2016

leasing a car I had a good experience. I am comfortable at the dealership. The salesman was very professional. Nelson set up the car for me and explained as many More

by SHERYLSUETWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Adams, Margy Friend, Robert Gilman, Eileen Powers, Gary Battaglia, Jeffery Young
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

We appreciate you taking time to leave us a great review! We are pleased to hear Nelson and the rest of the team did a great job in assisting you in your lease. If there is anything else we can do for you please don't hesitate to give us a call! Best wishes, Jennifer Hubbard General Manager jennifer@napleton.com

July 03, 2016

Great Service Only had a minor service call as my 2013 MDX is still under warranty, but their service personnel made you feel very important and their attention to More

by TFOLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Vitureira
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Thank you for your review! Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Napleton Palm Beach Acura! Best wishes, Jennifer Hubbard General Manager jennifer@napleton.com

July 01, 2016

Great service Took vehicle for routine service was greet and walk over to my service guy Bernie who took great care of me . I would Bernie and Napleton Acura to all More

by BSANTANA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2016

Acura air bag recall experience Napleton's team did a good job coordinating all the aspects of this challenging recall process. Pricing for the simple repair of my hood support shoc More

by AcuraTLWPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sirjoosingh
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Napleton Palm Beach Acura. If there is anything more that we can do please come back and see us again. Take care! Best wishes, Jennifer Hubbard General Manager jennifer@napleton.com

July 01, 2016

Positive Review of Bernie Santana Bernie is a terrific customer service provider and he consistently delivers at the highest standard. Because of Bernie I will continue my patronage of More

by RUBEN_LORENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Hi Ruben, and thanks for your kind words! We appreciate Bernie as well as the rest of our staff, and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best wishes, Jennifer Hubbard General Manager jennifer@napleton.com

June 29, 2016

Fast, friendly service I had a minor issue with my new MDX, mostly because I didn't read the manual. Service department quickly identified the issue, and didn't make me feel More

by haroldsand23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Margy Friend
June 29, 2016

Excellent service Bernie was great. I was in a hurry and He was able to get my car finished sooner than I hoped. I would recommend Bernie to anybody More

by KPRAZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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