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Napleton's Palm Beach Acura

West Palm Beach, FL

4.0
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms. Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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6870 Okeechobee Blvd

West Palm Beach, FL

33411

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Showing 649 reviews

July 16, 2016

Air Bag Recall Under such an overwhelming large recall Bernie Santana with Napleton Acura WPB, FL could not have been more helpful and professional. Bernie's custome More

by MMORALES.XX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2016 -

Napleton's Palm Beach Acura responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you by Bernie during your recent visit. Best, Jennifer Hubbard General Manager jennifer@napleton.com

July 15, 2016

Five Star Family Blessings faith... Comunication the sincere 100% I would let you know for me they are my family ......they gave me this little and open my hope trully where it came true More

by MIRAMOBJOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Russell, Gary Battaglia, Jeffery Young, Lisa Russell
Jul 15, 2016 -

Napleton's Palm Beach Acura responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Gary, Lisa, Andy and Jeff could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Jennifer Hubbard General Manager jennifer@napleton.com

July 14, 2016

Checking brakes Very attentive and seemed to lean over backwards to assist. They never seemed rushed in their efforts to help with my issues. Explained options avail More

by howardjuly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Marshall, Margy Friend
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Napleton Palm Beach Acura for your vehicle needs. Best, Jennifer Hubbard General Manager jennifer@napleton.com

July 14, 2016

Everyone I dealt with was top notch Each person there from sales to finance was extremely helpful and courteous and mindful of my time. I have purchased over 15 vehicles and they were t More

by William G Maronet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael (MJ) Caracciolo, Maureen Whalen, Paul Stern
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

William, I sincerely thank you for going out of your way to write this review about Napleton Palm Beach Acura. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Best, Jennifer Hubbard General Manager jennifer@napleton.com

July 12, 2016

Great service. My car was serviced 2 days prior, and then it died out of nowhere.. completely dead. It turned out that it was completely unrelated to the previous More

by tripnosis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sirjoosingh
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Jennifer Hubbard General Manager jennifer@napleton.com

July 12, 2016

ONE MORE REASON TO SELECT NAPLETON NOt only great cars service is and plays a major role in having a great experience. HAving your car repaired and not having to question if it was done More

by WINNIPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

We cannot thank you enough for your wonderful review of Napleton Palm Beach Acura and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Jennifer Hubbard General Manager jennifer@napleton.com

July 08, 2016

Best of the Best The dealership is amazing! The staff make you feel just like family! They genuinely care about and that is priceless!! I absolutely love PB Napelton A More

by GMARI82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko, Guy Vaccaro
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Best wishes, Jennifer Hubbard General Managerjennifer@napleton.com

July 08, 2016

The Way to Provide Customer Service Mine was a last minute request to service my car as we had just decided on a road trip. Appt was scheduled easily; Eileen (Cust Rel Mgr) could not ha More

by DILISIOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko - Serv Rep, Eileen Powers
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Hi, and thanks for your kind words! We appreciate Niko and Eileen, as well as the rest of our staff, and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best wishes, Jennifer Hubbard General Managerjennifer@napleton.com

July 07, 2016

A/c noise Came in to get my a/c fixed. Excellent service and professional work. Fixed my a/c and told me what the problem I was experiencing was. More

by PATRICKS711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Sirjoosingh
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best wishes, Jennifer Hubbard General Managerjennifer@napleton.com

July 07, 2016

Fast service & Great customer service As soon as I pulled up, I was greeted with a friendly welcome by Niko. He walked me over to his office, and he knew exactly what my car needed. I aske More

by KELLEYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Vitureira
Jul 14, 2016 -

Napleton's Palm Beach Acura responded

We are truly grateful for this awesome review! We are thrilled that Niko was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best wishes, Jennifer Hubbard General Managerjennifer@napleton.com

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