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Napleton's Palm Beach Acura

West Palm Beach, FL

4.0
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms. Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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6870 Okeechobee Blvd

West Palm Beach, FL

33411

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Showing 649 reviews

December 16, 2022

My dealers Shalaby and Eilyn have been great to deal with and work with. Would definitely recommend them to any of my friends loved all cars More

by Tennisjudi@@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Shalaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Napleton's Palm Beach Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

December 16, 2022

I have known Eilyn Zambrano for five years to me she is the backbone of Napleton of West Palm Beach her personality is very bubbly and personable she’s the greatest anything you need she can help you with More

by Henryvitiello1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eilyn Zambrano
Dec 19, 2022 -

Napleton's Palm Beach Acura responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2022

Pleasure people to work with. There is always a friendly atmosphere. If you are looking for professionalism, ask for Eilyn to have your Best Automotive Buying Experience! More

by eilynz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eilyn Zambrano
Dec 17, 2022 -

Napleton's Palm Beach Acura responded

Hi Eilynz, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Jeff Johnson General Manager Napleton's Palm Beach Acura jeff.johnson@napleton.com 904-258-9801

November 28, 2022

Dealer has Excellent Customer service We we’re very satisfied with our sales person Luis and Jean are the best Way to go On helping us found the car that we were looking for Thank you so much we appre More

by Sandra Simon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis and Jean
September 30, 2022

A bunch of scam artists as far as I can see. No one calls back or attempts to help. More

by JoeF.
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Burley Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Came in to see a Tesla Model 3 that they had advertised. It was the best priced one in the state. I purchased it and while waiting to finalize, my wife was viewing the inventory and we were amazed at how th More

by J Salcedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burley Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the GSM
Oct 01, 2022 -

Napleton's Palm Beach Acura responded

Hi, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Steve Ignowski General Manager Napleton's Palm Beach Acura signowski@napleton.com 561-686-0300

September 28, 2022

EXCELLENT EXPERIENCE! Called to make an appointment for a used vehicle. I was given all of the information and the salesperson even took a video of the car to send me befo More

by J Salcedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burley Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brown
Oct 01, 2022 -

Napleton's Palm Beach Acura responded

Hi, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Steve Ignowski General Manager Napleton's Palm Beach Acura signowski@napleton.com 561-686-0300

September 28, 2022

Found a 2020 Ram online that was very well priced, made the 3 hour trip to see it and it was everything I was looking for at an Awesome price! They were able to help me obtain financing at a great payment! More

by KelseyR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burley Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brown & Christa Hess
Oct 01, 2022 -

Napleton's Palm Beach Acura responded

Hi, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Steve Ignowski General Manager Napleton's Palm Beach Acura signowski@napleton.com 561-686-0300

September 27, 2022

NOT GOOD. Go somewhere else. I called beforehand to confirm the Tesla Model 3 was available, and the call center for this dealership said yes. It will be wa More

by Joseph Salcedo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Burley Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Napleton's Palm Beach Acura responded

Hi Joseph, My name is Steve Ignowski, and I am the General Manager of Palm Beach Acura. I wanted to thank you personally for taking the time to leave us a review. Your feedback is very important to me. When would be a good time for me to personally call and speak with you about your experience. You can also contact me at 561-686-0300 at your convenience. Sincerely, Steve Ignowski General Manager Napleton's Palm Beach Acura signowski@napleton.com 561-686-0300

September 20, 2022

Originally had an issue with information on the extended warranty that we purchased with the vehicle. Information, for some reason was not on our thumb drive. While my phone calls were not returned rega More

by denmangold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilianna Fiannaca
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