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Napleton's Palm Beach Acura
West Palm Beach, FL
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 649 reviews
June 29, 2019
Cool peeps When I arrived I knew what I wanted and what I could afford. There was no haggling back and forth, no games. They offered me a really low price on my When I arrived I knew what I wanted and what I could afford. There was no haggling back and forth, no games. They offered me a really low price on my trade in but offered to drive me to carmax to get a better price. I was also working remotely so all day I was on calls and the computer. I was given a small office where I could work in between all the paperwork and negotiations. The guys who helped me were both extremely helpful and accommodating. They made sure to cover all the bases and even called me back to fix the tail light the next day. I would definitely recommend this dealer to a friend. And its actually my 2nd time buying from the same place. Thanks for everything! K.B. More
by KB
Employees Worked With
Robert Mahler
June 24, 2019
Amazing customer service. This was my best experience ever employees very attentive and friendly. Thank you Gustavo and all the other sales and manages for your patience with m This was my best experience ever employees very attentive and friendly. Thank you Gustavo and all the other sales and manages for your patience with me I really appreciate all you guys help. More
by Georgia
Employees Worked With
Gustavo Decarvalho
June 21, 2019
A great car buying experience Buying our new Acura RDX from Macy was one of the most pleasant car buying experiences we have encountered. From the first greeting to her thoroughnes Buying our new Acura RDX from Macy was one of the most pleasant car buying experiences we have encountered. From the first greeting to her thoroughness in demonstrating the features of the vehicle and price negotiations, we could not be more pleased. She also went out of her way to make sure the deal was done properly. Additionally, working with Bob, the business manager was also a good experience. He was efficient, thorough and enjoyable to work with. Lastly, Bobby did an excellent job explaining to us how the many features work when we picked up the call. Overall I would highly recommend your dealership. More
by JasonS
Employees Worked With
Bob, the business manager, Robert Mahler, Maciel Madera
June 21, 2019
Been in with my NEW Rdx 7 or 8 times so far this year I have been in 7 or 8 times this year to have items fixed. Took three visits to fix a seat problem. Took three visits to figure out the heads up dis I have been in 7 or 8 times this year to have items fixed. Took three visits to fix a seat problem. Took three visits to figure out the heads up display was a company wide problem and now other electronics are not working. The passenger air bags are turned off even when a passenger is sitting there. DANGEROUS. How many times will it take to fix this newest problem??? More
by unhappy acura owner
Employees Worked With
various
June 20, 2019
Smooth. Helpful. Kind. This dealership was great. Those who helped me were very helpful & friendly. I am so happy with the car I got!I got a great deal! This dealership was great. Those who helped me were very helpful & friendly. I am so happy with the car I got!I got a great deal! More
by itd811
June 18, 2019
Awesome sales staff. I had a great experience with Napelton Acura, I came in looking for a new vehicle and was helped right away to test drive and see all options availabl I had a great experience with Napelton Acura, I came in looking for a new vehicle and was helped right away to test drive and see all options available for me. Special thank you to Yasmine for being attentive and understanding. More
by Chris.S
Employees Worked With
Robert Mahler, Yasmine Abdussalam
June 16, 2019
Excellent! I was super apprehensive about purchasing a new car. The haggle and wasted time is exhausting. This was no where near the experience I encountered. Ev I was super apprehensive about purchasing a new car. The haggle and wasted time is exhausting. This was no where near the experience I encountered. Everyone was extremely professional, knowledgeable and fast! I would highly recommend this amazing team at Acura. From sales to finance and the awesome “car guy” Bob, I truly had an excellent experience. Thanks guys! More
by CS
Employees Worked With
Bob “the car guy”, Gustavo Decarvalho
June 15, 2019
Bobby from Napleton Acura I’ve had issues with my brand new Acura RDX. Before I leased the car I was treated like royalty. Afterwards when there were issues I really got the ru I’ve had issues with my brand new Acura RDX. Before I leased the car I was treated like royalty. Afterwards when there were issues I really got the runaround. Bobby however treated me well during his expert tech tutorial. More
by ScottAckerman
Employees Worked With
Jeanette in finance, Robert Mahler
June 15, 2019
Amazing Service Bob the car guy was amazing. Even though I have owned Acura’s he was willing to review everything with me anyway. Can’t wait to come back! Bob the car guy was amazing. Even though I have owned Acura’s he was willing to review everything with me anyway. Can’t wait to come back! More
by 1sunshine1981
Employees Worked With
Robert Mahler
June 14, 2019
Great experience Bob, the car guy was great! Thank you for teaching us all about our new MDX. He is a great teacher. We highly suggest Bob. Bob, the car guy was great! Thank you for teaching us all about our new MDX. He is a great teacher. We highly suggest Bob. More
by Victoria’s MDX
Employees Worked With
Robert Mahler
