Napleton's Palm Beach Acura

Had not expected to lease a new car The transition was seamless. Almost too easy. The car was so beautiful and filled with new tech and safety features that I could not drive away The transition was seamless. Almost too easy. The car was so beautiful and filled with new tech and safety features that I could not drive away More

Pleasant and Enjoyable Experience Buying a preowned vehicle is not always a pleasant experience, especially as a woman. I, however, enjoyed my time with Dee, finding the perfect Buying a preowned vehicle is not always a pleasant experience, especially as a woman. I, however, enjoyed my time with Dee, finding the perfect car, Bob in finance, and finally Bobby as he delivered my car and made sure to review all the many features my Acura MDX has to offer. I walked away feeling like I purchased an awesome car and felt like the people at Napleton were happy to provide me the opportunity to make my own decision to purchase. I never felt pressured or irritated with the process. In fact, the team of gentlemen all stayed 2 HOURS past closing to make sure we completed all paperwork and I felt comfortable with my purchase. I highly recommend purchasing from Napleton Acura. Don’t forget to ask for Dee:) More

Purchase new vehicle Friendly, knowledgeable, respectful. Took alot of time with me, handling out of state ins / plate transfer. Financial services went out of his way to Friendly, knowledgeable, respectful. Took alot of time with me, handling out of state ins / plate transfer. Financial services went out of his way to get all the papers in order. Tech support was complete, personable. Actually a fun but complex process with all the tech associated with the advanced package. The who team was gregarious and very helpful. More

Good job guys! Thanks to everybody involved in my purchase of a 2020 RDX i couldnt be happier car is beautiful service is great thanks bobby for showing me the ropes Thanks to everybody involved in my purchase of a 2020 RDX i couldnt be happier car is beautiful service is great thanks bobby for showing me the ropes on the new tech stuff on this car! More

Terrible Experience I have leased luxury cars for the past 10 years going from Lexus, to Audi, to BMW's. This was my first attempt at leasing an Acura and my last thanks I have leased luxury cars for the past 10 years going from Lexus, to Audi, to BMW's. This was my first attempt at leasing an Acura and my last thanks to this dealership. I live an hour away from the dealership and was very upfront that I wanted to work out the deal before driving an hour away. They happily agreed. We worked out a deal where I would lease an ILX with no money out of pocket and trade in my vehicle at KBB value and my lease payment would be roughly 350-375. I verbally called the dealership and verified the numbers before taking an hour of my time to drive there on a Saturday. I drive to the dealership to work with a salesman I have never spoken to before. He basically refuses to let me speak with who I was dealing with via email/text. As they take my keys to do the paperwork on my trade, they proceed to tell me that my car's value is 17,000 and not the 24,000 that KBB has listed. I tell them that is ludacris and I had been offered 22,000 by an Ininiti dealership the day before. I also tell them I can get into an Infiniti Q50 with 0 down and my trade for just under 380. The salesman and manager disappear for 30 minutes to come back and tell me "Oh the Infiniti dealership didnt know you had a trade". They in fact did know I had a trade as I spent 3 hours the day before there. But besides that point, this is the first time a dealership I am currently dealing with has called and verified a deal I told them about with another dealership. In my opinion, that is rude, unethical, and totally uncalled for. So after this goes downhill very quickly, the manager and salesman refuse to give me the price because "we are not even in the same ballpark". So I drove my hour car ride home and proceeded to get a brand new Infiniti Q50. This is worst experience I have ever had at a "luxury" car dealership and I will never return. More

Awesome! We originally came in for maintenance on my MDX and ended up leaving with a new RDX. Everyone here is friendly, patient and awesome to do business wit We originally came in for maintenance on my MDX and ended up leaving with a new RDX. Everyone here is friendly, patient and awesome to do business with. Highly recommend Lando, Bob and Bernie at Napleton's Palm Beach Acura! More

Great Experience! We had a wonderful experience at Napleton’s Palm Beach Acura. Stanley and Bob were very helpful and made sure we knew how to work everything before we We had a wonderful experience at Napleton’s Palm Beach Acura. Stanley and Bob were very helpful and made sure we knew how to work everything before we left the dealership. More

Summarizing my purchase of an Acura RDX Everyone was very helpful and friendly.Robert took the time to go over all the instrument panel, Sometimes twice so I understood it. Yasmine was a Everyone was very helpful and friendly.Robert took the time to go over all the instrument panel, Sometimes twice so I understood it. Yasmine was also great and new her cars. If she didn’t know and answer, she would find out. Very pleasant and helpful More

Bob the car guy! Bob the techie did a wonderful job explaining all the new features of my 2019 Acura RDX. He also prepped the car to make sure it was looking great! I Bob the techie did a wonderful job explaining all the new features of my 2019 Acura RDX. He also prepped the car to make sure it was looking great! I would recommend his help to Learn about your new autos features. Burly was a great salesman as well. Was always helpful and available . Reached out to me a couple of times but was not annoying. Would use him again in the future!! More

They did me a solid! Peter really did me a solid he pulled tooth and nail for my new ILX really thought this was a far cry given my credit but thats wasnt my only challeng Peter really did me a solid he pulled tooth and nail for my new ILX really thought this was a far cry given my credit but thats wasnt my only challenge the people there were very patient we talked about 3 different cars after weighing my options matt helped me with the pros and cons after awhile I just went with the 2019 it made the most sense the deal was to good to pass More