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Napleton's Palm Beach Acura
West Palm Beach, FL
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 649 reviews
July 23, 2019
Good experience with service and new car purchase Been having my Acura RDX serviced at Napleton for several years, without any problems. Bernie Santana is a great service rep, and is always helpful an Been having my Acura RDX serviced at Napleton for several years, without any problems. Bernie Santana is a great service rep, and is always helpful and goes the extra mile. Decided to look for a new RDX while there, Stanley Delva was extremely helpful and had a thorough knowledge of all of the cars features. The negotiation process with Mark Gawrecki was fairly straightforward and Jeanette was helpful also. All in all a very good experience. More
by Rich M
Employees Worked With
Other Employees :
Jeanette Brouck, Stanley Delva
July 22, 2019
Acura TLX 2020 As always, it was a pleasure working with Mark Gawerecki on getting our new Acura TLX 2020. Mark's professionalism and " no pressure " attitude refle As always, it was a pleasure working with Mark Gawerecki on getting our new Acura TLX 2020. Mark's professionalism and " no pressure " attitude reflects highly upon him and the Napleton Acura dealership. Also, special thanks to Jeanette Bouck, Business Manager, for making our leasing experience non stressful. She was very professional and explained everything in detail to us. This was the first time we walked out of a dealership finance office without our underarms being wet LOL !! We are very happy with the new Acura ! Thank you Jerry & Lisa More
by Acura TLX 2020
Employees Worked With
Other Employees :
Jeanette Bouck and Brandon Mastrodomenico
July 20, 2019
Excellent service Daniela es lo mejor para ventas, nos ayudó en todo el proceso y el financiamiento. Definitivamente la recomendaría. Entren a visitarla también hay muc Daniela es lo mejor para ventas, nos ayudó en todo el proceso y el financiamiento. Definitivamente la recomendaría. Entren a visitarla también hay muchas variedades. More
by Jayperezzz
July 20, 2019
Great service at this dealer thanks everyone and the managers for the service provided and the great price. Worked with me through everything and my challenged cred at this dealer thanks everyone and the managers for the service provided and the great price. Worked with me through everything and my challenged credit More
by John wardddd
Employees Worked With
Mike Mueger, Gustavo Decarvalho, Stanley Delva
July 20, 2019
Yasmine was knowledgeable Came in because a friend referred me to yasmine she was very knowledgeable and worked with us pretty well- very satisfied with the service i was prov Came in because a friend referred me to yasmine she was very knowledgeable and worked with us pretty well- very satisfied with the service i was provided More
by Laura Torres
Employees Worked With
Robert Mahler, Peter Valdez, Yasmine Abdussalam
July 20, 2019
Happy customer Dee offered an outstanding service from the moment I walked in. Made sure we didn’t waste our time. Definitely bringing the rest of my family in here Dee offered an outstanding service from the moment I walked in. Made sure we didn’t waste our time. Definitely bringing the rest of my family in here to work with Dee. More
by Alissajohnsonnnn
Employees Worked With
Dee
July 18, 2019
Fraud,deceptive trade practices, bait and switch I contacted the dealership about a 2012 RDX that was advertise. I arrived to the dealership to be informed the vehicle was just sold. I was informed i I contacted the dealership about a 2012 RDX that was advertise. I arrived to the dealership to be informed the vehicle was just sold. I was informed if I purchase a year newer I could receive a 6 percent interest. I waited over three hours and upon exiting the dealership the finance manager Jeff Young stated I was denied financing by numerous banks only alternative was to lease. I questioned the statement because I paid on time with 25 percent extra towards principal each month. I waited weeks for letters of credit denials but did not receive any. I then check my credit report to realize the dealership did not apply for financing. I realize I was a victim of bait and switch, deceptive trade practices and fraud. I received a letter thanking me for purchasing the 2013 RDX I text drive therefore if the dealership had submitted financing they knew I could have purchased. The dealership wanted to remove the new vehicles that did not sale from the premises to compete with their competitors. The length the dealership willing to go to fraud consumers. The dealership staff register the wrong vehicle to me. The buyers for the vehicle arrived six weeks afterwards then the staff took the vin number from the vehicle I am in possession of to use to register the other vehicle because they had use the vin number to register the vehicle to me. I lost my USAA insurance because the staff at dealership knowingly illegally register the wrong vehicle to me for five months. My insurance was terminated in December due to the staff actions therefore I am without insurance on their lease vehicle. The dealership staff will use fraud and deceptive trade practices. I were not surprised to read the owner was arrested for having a manager assist him to harm an incoherent employee. I am disheartened for the employee. I do not want any other consumers to have my experience with their dealership. The employees will take only the higher rating reviews on their website and low advertise prices to be told just sold to bait consumers to their dealership. The staff is unethical and mark up the vehicle higher for what they are selling for upon leasing and fraud you into removing the new vehicles that do not sell to compete with their competitors. More
by Ripoff Consumer
Employees Worked With
Jeff Young
July 17, 2019
Customer Service to the Max I recently bought a new Acura from this location, and I couldn't say more about the customer service and quality. All staff from Garrett in the Servi I recently bought a new Acura from this location, and I couldn't say more about the customer service and quality. All staff from Garrett in the Service department to Macy in sales made me feel at home like family. A great big Thanks to the Sales Manager Mike... He made this deal happen... ... Love my new Ride.... More
by cargirl
Employees Worked With
Maciel Madera, Mike Mueger
July 16, 2019
2019 RDX The new RDX is stunning, beyond happy with my purchase. everyone is wonderful & kind they took their time to listen to what I was looking to accomplis The new RDX is stunning, beyond happy with my purchase. everyone is wonderful & kind they took their time to listen to what I was looking to accomplish as well at the end teach me all the futures that came with my car! More
by newrdx!
Employees Worked With
Robert Mahler, Mike Mueger, Yasmine Abdussalam, Cindy Hebding
July 14, 2019
Handshake Deals like the Old Days are Alive This was by far the best car buying. Stanley Delva was extremely thorough. The car we test drove he showed me every feature and taught me how to use t This was by far the best car buying. Stanley Delva was extremely thorough. The car we test drove he showed me every feature and taught me how to use them. He began by introducing me to the Sales Manager Mike Meager. He treated me with respect and like family and we ended negotiations with a hand shake. Stanley wasn’t just a sales guy he was an advocate. I honestly never ever (even with those dealing with my dad) seen a buyers order end in zeros. The best experience I’ve ever had. I felt like my dad and the guys he trained were sitting there with me from Earl Stewart Toyota. However, this experience with Palm Beach Acura was just as good. Go See Stanley ASAP. Also, if you can’t Dee St. Juste is just as good. He helped my mother the day before. More
by Ron.WellsII
Employees Worked With
Dee St. Juste, Mike Mueger, Stanley Delva
