Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Palm Beach Acura
West Palm Beach, FL
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 649 reviews
August 17, 2019
Happy with my vehicle I would like to thank Palm Beach Acura and their sales and finance team for getting me into one of my dream vehicles, the 2020 Acura RDX. Couldn't be I would like to thank Palm Beach Acura and their sales and finance team for getting me into one of my dream vehicles, the 2020 Acura RDX. Couldn't be any happier. Thank you all for the great experience and customer service provided. More
by JJDOEQUEEN23
Employees Worked With
August 17, 2019
Gustavo was great! Everything was great, was in and out quickly. Got a great deal and a wonderful car. Will definitely come back! Yadira is in customer service, and is Everything was great, was in and out quickly. Got a great deal and a wonderful car. Will definitely come back! Yadira is in customer service, and is very helpful. More
by Renzo
August 17, 2019
I HAD CHALLENGED CREDIT AND THEY MADE IT HAPPEN I HEARD ABOUT THIS DEALERSHIP AND THEIR PROGRAM A WHILE AGO, I WAS WAITING FOR MY CREDIT TO RAISE A LITTLE, BUT I NEEDED A VEHICLE TO GET TO WORK. DEC I HEARD ABOUT THIS DEALERSHIP AND THEIR PROGRAM A WHILE AGO, I WAS WAITING FOR MY CREDIT TO RAISE A LITTLE, BUT I NEEDED A VEHICLE TO GET TO WORK. DECIDED TO COME IN AFTER SPEAKING WITH AMIE AND CHRISTOPHER WHICH WORKED WITH MY CHALLENGED CREDIT AND GOT ME ACCEPTED. I SENT MY SISTER TO GET A VEHICLE THERE AS WELL. WE ARE BOTH VERY SATISFIED More
by johnjjdoe22
August 17, 2019
excellent customer service I am pleased with everyone at this facility from the service department to the sales department and the nice ladies at the cashier as well. I am pleased with everyone at this facility from the service department to the sales department and the nice ladies at the cashier as well. More
by Maria Prieto
August 17, 2019
2019 Acura MDX Came in not thinking about purchasing a vehicle. I originally came in for service. Lippi had greeted us at the service waiting area, Very nice and swe Came in not thinking about purchasing a vehicle. I originally came in for service. Lippi had greeted us at the service waiting area, Very nice and sweet. Now here I am happy in my new 2019 MDX . You guys are all amazing More
by anarcisse
August 16, 2019
Complacida con todo el servicio Tengo ya unos cuantos anos que visito este dealer, ahora esta remodelado y muchas comodidades. Acabo de comprar mi 4to Acura con Gustavo lo cual se po Tengo ya unos cuantos anos que visito este dealer, ahora esta remodelado y muchas comodidades. Acabo de comprar mi 4to Acura con Gustavo lo cual se porto de lo mejor conmigo y mi familia junto con Eilyn. Siempre los he recomendado sin duda alguna siempre ponen al cliente de primero y siempre buscan ayudar al cliente. More
by Sarita809912
August 16, 2019
Excellent friendly service Excellent, very friendly service. Comfortable waiting area with bottled water and snacks. Bernardo Santana is an excellent service advisor, we alway Excellent, very friendly service. Comfortable waiting area with bottled water and snacks. Bernardo Santana is an excellent service advisor, we always see him when we get our cars serviced. More
by MannysCar2011
Employees Worked With
August 14, 2019
Door Handle Replacement Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum ti Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum time to get the work done which is exactly what I wanted. Bernie is an excellent Service Advisor, always friendly and in a good mood which makes my interaction with him pleasurable. He is honest, direct and provides unbiased advice. I keep coming to Napleton Acura because of Bernie's excellent customer service. Thank you Bernie More
by Stanley P
Employees Worked With
August 07, 2019
Routine maintenance Process is quick and smooth. Maintenance service is explained. Customer benefits were also confirmed as to what is covered. Overall experience is easy Process is quick and smooth. Maintenance service is explained. Customer benefits were also confirmed as to what is covered. Overall experience is easy and carefree. More
by Sue
Employees Worked With
Mr. P. Fezza
July 26, 2019
Great people great service Everyone I dealt with focused on my needs and financial status. They made it easy to lease a new car.This Acura was the fifth one I have obtained from Everyone I dealt with focused on my needs and financial status. They made it easy to lease a new car.This Acura was the fifth one I have obtained from this dealership. More
by MFC293
Employees Worked With
Other Employees :
Jeanette Bouck, Danielle Lee, Robert Mahler, Mike Mueger
