Napleton's Palm Beach Acura

I have purchased three different vehicles from Samantha. Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to sat Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to satisfy my needs. I have dealt with many dealerships in my lifetime, but this was undoubtedly the best I’ve ever dealt with, I will never purchase another vehicle from any other dealership again. This is the way it’s supposed to be and I’m thinking seriously of trading my wife’s car in for another vehicle from them. Their service department is also A+. I have highly recommended Samantha and this dealership to family members and friends. More

Sam and Daniel made my experience simple and stress free! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!! More

Had my daughter's Acura serviced at Napleton Acura. Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the N Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the Napleton Acura Dealership. Excellent customer service. Jerry N More

The employees are very courteous and friendly. Burley Grant sold me my first Acura and I'm enjoying it to the highest level. Burley Grant sold me my first Acura and I'm enjoying it to the highest level. More

24 RDX. Made purchase late in the day. Got vehicle at 730pm drove home . All the staff at the dealership was great. Ernesto Bassam and Tyler The next morni Made purchase late in the day. Got vehicle at 730pm drove home . All the staff at the dealership was great. Ernesto Bassam and Tyler The next morning I noticed. Dirty interior windows Car not waxed. Dirty hand prints on drivers inside door dirty door sills and dirty hatch sill. Roof had blotches on it. Tires not treated with shine. .happy with my purchase and the efficiency however car was not prepped for delivery to customer very well. Had to spend $70 on a detail. I’ll be looking for reimbursement More

Went in for a simple oil change, check tire pressure and tire rotation in preparation for an upcoming road trip. Tires were not rotated but I was still charged for rotation. When I got home, I looked at the tire rotation in preparation for an upcoming road trip. Tires were not rotated but I was still charged for rotation. When I got home, I looked at the bill and found the bogus charge. When I called and asked for reimbursement, I had to fill out a form and send copies of my driver license and credit card before I could get my money back. Also, no air was put in tires as requested. When I asked why, I was told the correct pressure would appear once I left the dealership and drove my car. I insisted on the correct tire pressure before I left the dealership, and I had to personally assist in putting air in my tires. All this and they still charged me over $100 for just the oil change!! More

Just leased a 2023 Acura RDX Tech Package. Sales team members Eilyn Zambrano and Mark Gawericki were exceptional. Both followed up on my calls and answered all my questions promptly, pleasan Sales team members Eilyn Zambrano and Mark Gawericki were exceptional. Both followed up on my calls and answered all my questions promptly, pleasantly and respected my time. Sales manager Jeff came through on his word. In addition, Ronnie White from the finance dept. was also a pleasure to work with. I had a great experience overall! My third car from Napelton's so far. More