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Napleton's Palm Beach Acura
West Palm Beach, FL
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 649 reviews
March 16, 2020
I recently purchased a vehicle from Napleton's Acura in West Palm Beach Florida. The General Manager Sean Makeef, told me the vehicle was in excellent condition, with no issues at all. He sent pictures f West Palm Beach Florida. The General Manager Sean Makeef, told me the vehicle was in excellent condition, with no issues at all. He sent pictures from 20 feet away avoiding all of the imperfections later to be found by me. Making a very long story short, I purchased the vehicle, had it shipped to my house and upon arrival it had sun damage on every panel of the vehicle. I took it to a local auto body shop and they said the entire vehicle needed to be repainted at a cost of $6000. I called Sean 6 times to try and work out something fair to both parties for the misrepresentation of the condition of the car, but he would never return my call. Once I finally got him to talk to me, he said it was my problem, not his. Do not buy a vehicle from this dealership. The entire buying process was unprofessional and terrible, plus being lied to about the condition was icing on the cake. Sean's a xxxxxxx used car dealer that only cares about making a sale, not the customer. Avoid this dealership at all costs. More
by Palmtree
Employees Worked With
Sean Makeef, Mike Mueger
March 16, 2020
Luke was very helpful and honest throughout the entire transaction. Helped get us into the car we wanted same day. Felt no dealer pressure at any time and helped to get us the offer we wanted for a trade transaction. Helped get us into the car we wanted same day. Felt no dealer pressure at any time and helped to get us the offer we wanted for a trade in. Strongly recommend asking for Luke. More
by Jared s.
March 15, 2020
Great Sales Reps. Gustavo did his best to make us completely satisfied. We drove out with the car we wanted. Highly recommend Gustavo & this Dealership completely satisfied. We drove out with the car we wanted. Highly recommend Gustavo & this Dealership More
by Andy
Employees Worked With
Gustavo Decarvalho
March 14, 2020
Experience from walking through the door to leaving in my new car was exceptional. Gustavo sat with me right away and we went over what I was looking for, took the car for a drive and came back to make it ha new car was exceptional. Gustavo sat with me right away and we went over what I was looking for, took the car for a drive and came back to make it happen. Ethan crunched some numbers for me and Bob sat with me to go over and sign everything. Great team. Thanks again everyone More
by chickenpahtpeh
March 11, 2020
Thank you for your efficiency and professionalism! Great experience in all aspects! Look forward to buying from your dealership again in the future! Thank you! experience in all aspects! Look forward to buying from your dealership again in the future! Thank you! More
by Smm333
Employees Worked With
Ethan, Orlando, Luke Schilling
March 10, 2020
Lily is a true professional I had an excellent experience with Lily during the purchase of my new MDX. She was patient and knowledgeable during the entire process. I will recom I had an excellent experience with Lily during the purchase of my new MDX. She was patient and knowledgeable during the entire process. I will recommend her to all of my friends and family! More
by Kooch
Employees Worked With
Lilianna Fiannaca
March 10, 2020
We had an excelent sales person - Al Shelby. Very We had an excelent sales person - Al Shelby. Very knowledgeable and thorough. We tried to rate him on the link provided but it did not work. We had an excelent sales person - Al Shelby. Very knowledgeable and thorough. We tried to rate him on the link provided but it did not work. More
by Felixbmedina
March 09, 2020
A complete professional who is truly knowledgeable about her product. She made every thing so easy this morning. Thought we would need someone from service dept to help with the many concerns we had BUT she her product. She made every thing so easy this morning. Thought we would need someone from service dept to help with the many concerns we had BUT she took care of it all. Some of the settings needed to be changed and she easily resolved the issues. Lilly was very patient with us especially with regard to the electronics in the RDX. Ask for Lilly when you want a new car. She will not disappoint. THANKS. Barbara, Mel & Mitzi. More
by Barbara Jane
Employees Worked With
Lilianna Fiannaca
March 07, 2020
Great dealing with the staff at Napleton’s!They were Great dealing with the staff at Napleton’s! They were very accommodating to my requests and needs. I look forward to having the maintenance departmen Great dealing with the staff at Napleton’s! They were very accommodating to my requests and needs. I look forward to having the maintenance department service my SUV 🚙 ver the next three years! Excellent service! More
by maryjo
March 05, 2020
Recently bought my Honda Accord from this dealership. Overall a good experience. The place was nice abd accomodating. Hollando - our sales rep - was very helpful and friendly. Would do business again. T Overall a good experience. The place was nice abd accomodating. Hollando - our sales rep - was very helpful and friendly. Would do business again. Thank you. More
by Franceen
Employees Worked With
