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Napleton's Palm Beach Acura
West Palm Beach, FL
649 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 649 reviews
January 09, 2021
Absolutely terrible. The finance guy couldn't be bother. I was in the waiting area for over 2 hours, will he a a coworker were complaining about the hour. Bought a used car , cash and only got 1 key. Appare I was in the waiting area for over 2 hours, will he a a coworker were complaining about the hour. Bought a used car , cash and only got 1 key. Apparently I have of Napleton warranty, no one told me about it, or how it works. Was told I have to wait 90 days to get a second key More
by MAFFAMANIAC
January 08, 2021
Purchased a preowned car it was one of the worst experience I have ever had stay away from this place they are far from honest experience I have ever had stay away from this place they are far from honest More
by Cznxinvestments
Employees Worked With
January 03, 2021
Stay Away!!! xxxx sales tactics cost me money even though I didn’t purchase a vehicle. This is the kind of car dealership you always hear horror stories about. First visit I was able to negotiate a decent pr I didn’t purchase a vehicle. This is the kind of car dealership you always hear horror stories about. First visit I was able to negotiate a decent price on a used car. Then I found a documented accident on the vehicle history that was not on the Carfax I was provided. I didn’t blame Napletons for this discrepancy, but after further experiences it does seem to fit what they try to do here. I ultimately didn’t purchase the vehicle, but in an attempt to keep me on the hook they somehow “lost” my drivers license. I should have just called the police right then and there, but I ended up leaving without my license. They promised it would be sent to me but now apparently no one remembers when I call or text. I ended up purchasing a new license myself. After all of this I figured maybe it was an honest mistake and I went back to look at another used vehicle. This is where I realized just what kind of place this really is. This salesperson was totally different and could have cared less that I wanted to buy a vehicle. He told me the price you see online means nothing. He added $4500 in non-required fees and refused to negotiate a single penny without even looking up the stock number of the vehicle I wanted. At this point I walked away and will keep shopping elsewhere. More
by Carbuyer
Employees Worked With
January 01, 2021
This Place very disorganizedAllen Rodriguez was very This Place very disorganized Allen Rodriguez was very rude. Stay away from him. That guy should not be serving customers. Sales person was nice but This Place very disorganized Allen Rodriguez was very rude. Stay away from him. That guy should not be serving customers. Sales person was nice but needed training and tools. More
by GeneD
December 24, 2020
Chris lunch was amazing. He got me a great price and made my experience wonderful. I couldn't ask for a better car buying experience. my experience wonderful. I couldn't ask for a better car buying experience. More
by Abdalla1126
Employees Worked With
December 21, 2020
They had 5 300s advertised, the one i wanted was sold, so were 3 others. I was there for three hours. She showed me the only one you had and it was beat to death. Waste of time. Bait and switch. Terrible ex were 3 others. I was there for three hours. She showed me the only one you had and it was beat to death. Waste of time. Bait and switch. Terrible experience. More
by Barton2976
Employees Worked With
December 19, 2020
I had purchased my car, less than 2 days later I had problems with the tires, took about 3 days to get them fixed, now I have an oil issue with the car. Ps I just purchased this car .. In this point I problems with the tires, took about 3 days to get them fixed, now I have an oil issue with the car. Ps I just purchased this car .. In this point I want to return this car or exchange for another one. This is ridiculous a new car should not giving these problems 2 days after the purchase. I will do an another review once this problem is resolved..... More
by Rogers.pimenta
Employees Worked With
December 18, 2020
Chris lunch was awesome. He sold me an awesome mb and I couldn’t be happier. I will be back for my next car because of him couldn’t be happier. I will be back for my next car because of him More
by Tooshort5613
Employees Worked With
December 17, 2020
Chris lynch has so helpful today he was very professiinal and was able to find me the perfect car for me and my family i will definitly be a repete customer professiinal and was able to find me the perfect car for me and my family i will definitly be a repete customer More
by Wiscotcadet014
Employees Worked With
December 16, 2020
Chris lynch made my first car buying experience wonderful. Couldn’t ask for a better stand up guy. I will definitely come back to palm beach Acura because of him. wonderful. Couldn’t ask for a better stand up guy. I will definitely come back to palm beach Acura because of him. More
by Amonrussell
Employees Worked With
