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Napleton's Palatine Mazda

Palatine, IL

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Reviews
Vehicles
4.2
53 Reviews
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1811 N Rand Rd

Palatine, IL

60074

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Showing 53 reviews

June 12, 2025

Quick and efficient work. Advisor Angel was extraordinary to work with offering a loaner vehicle and keeping me in the loop on the vehicles health and what needed to be done t More

by kyle.wagoner1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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June 12, 2025

We had a great experience at this dealership. Daniel was incredibly helpful throughout entire process.he made sure we have a great rate and explains all the features we gonna get with this car More

by Olga
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Harkavyi, Victor Aguilar
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June 11, 2025

They were very nice and ready to answer all our questions. They did a good job. More

by Folugirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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June 11, 2025

Everyone was quite professional, attentive, thorough, accommodating and expedient. Overall it was a very appreciable experience. More

by Rsundq03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Takaki, Dennis Siears, Jakob Wiatr
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June 10, 2025

Management was a little slow to take my inquiry but Lupe our salesman absolutely saved the day! Thank you Lupe! More

by Lazarogladys
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe
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June 10, 2025

Professional people, courteous with no pressure atmosphere. The place is spotless. I'll be returning for service when needed. More

by Keith
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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June 08, 2025

The dealership had the car I wanted and the personnel were willing to stay late to finish the deal. More

by GM
Recommend Dealer
Yes
Employees Worked With
Lupe, Donny, Ricky
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June 07, 2025

I was not told of the 3% up charge on using a credit card vs zero charge upon using a debit card More

by anuragmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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June 07, 2025

I have worked with this dealer for 9 years. They are polite and friendly. The service area is top quality with helpful agents. More

by judymhockenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakub was great. Helpful and friendly and fast!
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June 06, 2025

Very good service , very professional I would recommend to anyone .Thank you for your kind service! More

by romualdw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vega -514
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