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Napleton's Palatine Mazda

Palatine, IL

Overview
Reviews
Vehicles
4.0
47 Reviews
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1811 N Rand Rd

Palatine, IL

60074

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Showing 47 reviews

June 08, 2025

The dealership had the car I wanted and the personnel were willing to stay late to finish the deal. More

by GM
Recommend Dealer
Yes
Employees Worked With
Lupe, Donny, Ricky
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June 07, 2025

I was not told of the 3% up charge on using a credit card vs zero charge upon using a debit card More

by anuragmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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June 07, 2025

I have worked with this dealer for 9 years. They are polite and friendly. The service area is top quality with helpful agents. More

by judymhockenberry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakub was great. Helpful and friendly and fast!
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June 06, 2025

Very good service , very professional I would recommend to anyone .Thank you for your kind service! More

by romualdw1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Angel Vega -514
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June 04, 2025

They were very polite and courteous and quite helpful when I took my car in for my gold maintenance for my new Mazda CX 50 hybrid More

by channelhopper
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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June 03, 2025

Angel Vega is fabulous. She was welcoming and kind. She kept me informed about my service. More

by 212thorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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June 01, 2025

We had an excellent experience at Napleton Palatine! Caden and Walter were very helpful in helping us find the right car. More

by corry.grace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden, Walter
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May 31, 2025

Chris was able to help me pick out my first car! He showed me several options to what fit my needs. He also offered to give water and explained the process of getting the car very well to me as a fi More

by Dominika S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
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May 30, 2025

The facility is very clean and the staff are very nice, helpful and knowledgeable. It’s a pleasure to see a place that has well trained customer service. More

by Briszen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie @ service dept.
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May 30, 2025

Friendly staff, very knowledgeable and helpful. Good experience. Definitely recommend. The team will try to meet your goals. More

by Cuevasfamily5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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