Napleton’s Oak Lawn Mazda
Oak Lawn, IL
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Smooth Buying Experience We were shopping for a new car and visited couple of places before we stopped at Oak Lawn Mazda. We were greeted by Mario Mankowski and from the start We were shopping for a new car and visited couple of places before we stopped at Oak Lawn Mazda. We were greeted by Mario Mankowski and from the start were impressed by his knowledge. His understanding of new car technology is impressive. Apart from knowing all the features available, he went out of his way to demonstrate how everything works. The salespeople we dealt with at the other dealerships didn't even get close to that. Next we went for a test drive. Mario did not stop there, he understood our needs and demonstrated how the car provides for them. He felt our concerns and addressed them before we even vocalized them. He made us feel like we know and belong in the car. By the end even my phone was setup to run through the bluetooth of the stereo. The whole experience was very smooth and easy. It was an effortless buying experience. We will buy from him again for sure! More
Very Pleasant car buying experience Recently I purchased a great used low mileage vehicle 2012 Mazda 6. It was love at first sight! And with the professional help of the salesperson Ro Recently I purchased a great used low mileage vehicle 2012 Mazda 6. It was love at first sight! And with the professional help of the salesperson Roger, and his courteous demeanor...I was in and out in what felt like record time. Thank you Oak Lawn Mazda. More
Excellent salesperson Roger Went in there debating if I should buy a new mazda as I never owned one and drove off in a new Mazda 3. Roger was very helpful he showed me the right Went in there debating if I should buy a new mazda as I never owned one and drove off in a new Mazda 3. Roger was very helpful he showed me the right vehicle and explained all great features. The drive and feel is actually awesome just as well as the mpg. He is very helpful, even now that I had a minor accident he helps out with his service dept. More
Great Job Mario M. We were in the market for a used car and visited few dealers. There was a common trend of disconnected self-serving salespeople trying to get you to s We were in the market for a used car and visited few dealers. There was a common trend of disconnected self-serving salespeople trying to get you to sign your name on the dotted line by all means possible. They looked at us like we are just profit statistics and not real human beings with opinions. This all changed the moment we met Mario Mankowski. From the initial greeting on he placed the focus on us and our needs. Still reserved we asked questions and received answers and options, not pressure! He was familiar with packages and extras available and was able to give us a good deal not just for a car but for a loaded one. With a no-pressure approach and a helpful customer-centered attitude he made our car buying experience a good one – the way it is supposed to be. We will definitely deal with him again. More
Erica and Abraham Figueroa Our experience was great. Our sales person,Marcus Lozano, was fantastic and very helpful. He didn't rush us and gave us detailed information on the Ma Our experience was great. Our sales person,Marcus Lozano, was fantastic and very helpful. He didn't rush us and gave us detailed information on the Mazda CX 5 .Once we completed our deal Marcus showed us how to use the features in the car before letting us leave. Overall the experience at Oak Lawn Mazda was great. More
Marcus Rocks! We recently came to the dealership to buy a new car for our mother. We were hesitant to buy a car and were concerned about making the best decision fo We recently came to the dealership to buy a new car for our mother. We were hesitant to buy a car and were concerned about making the best decision for our family. Marcus was very patient with us and showed us several models both new and used to consider. The staff were accommodating and worked with us to get financing that worked within our budget. We decided on a 2015 Mazda SUV and are so excited with our purchase! Thank you Marcus and the entire team at Oak Lawn Mazda for moving our mom from a clunker relic to a stylish car that stands out and is a safety pick! More
Medical Doctor Great experience and i would recommend it for all. Mario did a great job with everything from start to finish of deal. He helped make everything smoot Great experience and i would recommend it for all. Mario did a great job with everything from start to finish of deal. He helped make everything smooth More
Plays games, bait and switch, waste of time! This dealers sales game is a huge waste of time for most people who know what they want and the price they should pay. I searched their website and i This dealers sales game is a huge waste of time for most people who know what they want and the price they should pay. I searched their website and it said they have 7 Red Mazda6 Grand Touring in stock and the price is great. When I got there they had none in stock with the right color and only one in stock with a different color. Then I'm told that the internet price includes ALL rebates. Bait and switch! Nobody is eligible for all rebates! So the price goes up over $3500 just like that. Then they tried to give me a ridiculously low price for my trade in. You don't have the car I want, and you lied/mislead me about the price. NO THANKS. I went to Liberty Auto Mazda and walked out the door with a deal made and deposit down in less than an hour because they offered a fair price and didn't lie or mislead me about anything. More
HAPPY CUSTOMER:) Mario helped find a affordable car that fit my budget. I love my new Mazda!!!! Thank you for all your help :). I recommend this dealership. Mario helped find a affordable car that fit my budget. I love my new Mazda!!!! Thank you for all your help :). I recommend this dealership. More
2014 Mazda CX5 I purchased a 2014 Mazda CX5 from Oak Lawn Mazda and couldn't be happier. My salesman Mario Mankowski made the process quick and painless. He was incr I purchased a 2014 Mazda CX5 from Oak Lawn Mazda and couldn't be happier. My salesman Mario Mankowski made the process quick and painless. He was incredibly knowledgable on the car and was able to answer all of my questions. I am very satisfied :) More