Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
692 Reviews
Whether you're from Lake Park, Palm Beach Gardens, Riviera Beach, West Palm Beach, Pompano Beach or anywhere in between, you can rest assured that when you shop for a new or used Chrysler, Dodge, Jeep or RAM, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Chrysler, Dodge, Jeep or RAM lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Napleton Northlake Chrysler Dodge Jeep RAM continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Chrysler, Dodge, Jeep and RAM parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you can come to Napleton Northlake Chrysler Dodge Jeep RAM, you can have your Chrysler, Dodge, Jeep and RAM wishes granted. And let's face it: you deserve nothing less. Located on 3701 Northlake Blvd in Lake Park, Florida, we know our job isn't finished until you're completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 692 reviews
October 12, 2011
Robb is always good to deal with and is one of the principal reasons we return to this dealer for service. We've had other service writers when he has been away and they have not been nearly as frien principal reasons we return to this dealer for service. We've had other service writers when he has been away and they have not been nearly as friendly or easy to deal with so he is definitely an asset for Napleton's. More
by jpc8357
Employees Worked With
Robb Minier
October 11, 2011
MY EXPERIENCE EVERY TIME I GO TO THE DEALER FOR SERVICE ON MY LINCOLN NAVIGATOR 2008--about 5 to 6 times per year--IS CORRECT, PROFESSIONAL, RELIABLE AND EFFICIENT ! JOSE E DE ALVARE ON MY LINCOLN NAVIGATOR 2008--about 5 to 6 times per year--IS CORRECT, PROFESSIONAL, RELIABLE AND EFFICIENT ! JOSE E DE ALVARE More
by jea
Employees Worked With
Rafael Ursua and Rob Minier
October 05, 2011
Very positive experience EXCEPT, price quoted was not price charged !!!! There was a charge for "shop supplies" never mentioned at time the car was brought in. The service adviser was exceptionally n price charged !!!! There was a charge for "shop supplies" never mentioned at time the car was brought in. The service adviser was exceptionally nice and very accommodating. I don't think the charge for shop supplies had anything to do with the service advisor. This seemed to be a dealership policy. I'd rather the cost of the service include ALL costs as opposed to "hidden". More
by skeller16
Employees Worked With
Josh Bourget
September 30, 2011
Dustin always helps me with my service issues. He gets everything fixed the first time. He never gives me a BS answer like, "Couldn't duplicate customer complaint." Obviously people do not bring their car everything fixed the first time. He never gives me a BS answer like, "Couldn't duplicate customer complaint." Obviously people do not bring their car in so service can duplicate the problem, just fix the problem. More
by sgibson123
Employees Worked With
Dustin
September 30, 2011
The service manager was very helpful. The car was serviced in a reasonable amount of time. When it was ready Rick explained my options on repairing my window washer.He wasvery polite and I will be b serviced in a reasonable amount of time. When it was ready Rick explained my options on repairing my window washer.He wasvery polite and I will be back for all my services. More
by Philbar2
Employees Worked With
Rick Reitz
September 22, 2011
The service advisor was pleasant, though had some difficulty writing down and typing info and had to retype a few things, so the check-in took a little longer. The car was ready on time, though I was difficulty writing down and typing info and had to retype a few things, so the check-in took a little longer. The car was ready on time, though I was told that there were several people ahead of me and that to claim the car may take some time. The service advisor was supposed to call Carmax to see if they could be billed directly. I didn't receive another call for a couple of hours....the advisor couldn't get through to Carmax because he had written down the fax number instead of the phone number.Once I determined that, he was able to get straight through though now this was an inconvenience as it was 5:00pm and rush hour traffic to travel in to pick up the car. The air bag system has been fixed. All in all, I have always had good service at Napleton's...we own two Jeeps...and I will return there for service More
by dwise
Employees Worked With
David Lewis
September 08, 2011
Slow and horrible service. They called me and said vehicle ready but it was not even close. Very unprofessional staff. M Service reps arguing over whether my vehicle was ready. Just the absolute wor vehicle ready but it was not even close. Very unprofessional staff. M Service reps arguing over whether my vehicle was ready. Just the absolute worst experience ever. No one even bothered to say thanks for my business or sorry for the mixup. When I was waiting for my ride to come get me I observed two separate customers being treated rudely by two different employees. More
by Pine1144
Employees Worked With
David in service dept
August 14, 2011
The best salesperson we have ever had. he explained well why we should buy a Hyundai and the car we did buy. he also explained well all the gadgets. why we should buy a Hyundai and the car we did buy. he also explained well all the gadgets. More
by claudette gariepy
Employees Worked With
Rich
August 07, 2011
Christien Valli was so easy to work with and very very helpful what a wonderful person you have there working for you. This is my second time buying a car there and she was the best. She deseves a employe helpful what a wonderful person you have there working for you. This is my second time buying a car there and she was the best. She deseves a employee of the month award in my eyes. More
by salozzo11
Employees Worked With
Christine Valli
July 02, 2011
Great customer service! This was definitely one of the more laid back dealerships I have dealt with. By saying this I mean we weren't pressured into making hasty decisions, and they were very patient wit more laid back dealerships I have dealt with. By saying this I mean we weren't pressured into making hasty decisions, and they were very patient with us. Everyone we encountered was pleasant. Our salesperson was awesome! Her name was Christine, and she was one of the primary reasons for our buying a car from this dealer. More
by HARTKCH
Employees Worked With
Christine
