Napleton's Northlake Chrysler Dodge Jeep RAM

The best guy on the lot I came in to check on a used Jeep and Benjamin was able to assist me all the way , eventually upgraded my interest to a new one instead.He took his ti I came in to check on a used Jeep and Benjamin was able to assist me all the way , eventually upgraded my interest to a new one instead.He took his time to listen to my needs and provided me with the best service ever.I’ll be sure to recommend everyone I know to this location ! More

A genuinely pleasant experience Normally, going to buy a car is a very tedious and stressful activity that takes the entire day, but this time, leasing my car was a fun, unpressurize Normally, going to buy a car is a very tedious and stressful activity that takes the entire day, but this time, leasing my car was a fun, unpressurized, and surprisingly educational experience. My salesman (Benjamin) was very patient and informative. He gave me straight forward answers and brought up cars that were specifically tailored to my needs. After a week or so, Benjamin called to check on me and make sure I was adjusting to the car and that I understood everything and he genuinely cared. I will definitely come back to see Benjamin for my upgrade and I would recommend this dealership to anyone looking to to get a Jeep. More

Unplanned but necessary car purchase made simple. I came in with an immediate need for a new car. Our salesperson Benjamin was friendly, courteous and quick to help. In less than 2 hours, we had signe I came in with an immediate need for a new car. Our salesperson Benjamin was friendly, courteous and quick to help. In less than 2 hours, we had signed the contract with Sammy, who was very informative and went over every option we had, and I was driving my new Jeep Cherokee off the lot! Great sales team, great experience. Thank you Napleton!! More

Great experience with Benjamin Usually before going to a dealership I’m nervous because sales people are usually pushy but Benjamin made the entire experience stress free and enjoya Usually before going to a dealership I’m nervous because sales people are usually pushy but Benjamin made the entire experience stress free and enjoyable! I wasn’t able to get the car that day but I’ll be back and will definitely be working with him again. Great salesman! More

So helpful! I can’t thank Benjamin enough for all of his help! He made shopping for a car so fun and easy. He wasn’t pushy, worked with me Witt everything I wante I can’t thank Benjamin enough for all of his help! He made shopping for a car so fun and easy. He wasn’t pushy, worked with me Witt everything I wanted, found the perfect car for me with everything I wanted and more! I would recommend him to anyone!! More

Great to deal with When my daughter and I pulled up to look at the new Wranglers, Benjamin greeted us very professionally, not the pushy attack that was expected from a When my daughter and I pulled up to look at the new Wranglers, Benjamin greeted us very professionally, not the pushy attack that was expected from a salesman. He was informed about the product and helpful to show us what we wanted. Benjamin and the rest of the Team (Steve, DJ, Mike) that we dealt with were great to work with and we will be back. Thank you for the help and guidance on my daughters new Wrangler! More

Two unpleasant experiences Had my son drop my car off for it's oil change on Friday. When he got home the bill he paid was more than double what it should be. Based on my invoic Had my son drop my car off for it's oil change on Friday. When he got home the bill he paid was more than double what it should be. Based on my invoice, they put the wrong oil in my car. I called the svc dept and returned to the service center immediately; guy over the phone told me it was a myth when I said my car needed specific oil, they were closed by the time I drove back down there. I Returned the next day. They said they didn't put the wrong oil; they just charged me the wrong price. They also rotated tires that should not have been rotated. And Christopher's manager seemed Most annoyed with Me when I asked why Misc. Fees were not refunded, after wasting my time (5 hrs total), gas and mileage making three trips there to get one oil change done. Last year, 2 weeks after my service my engine light started coming on, then my brake light. Popped the hood, no brake fuid, obviously the "Free" multipoint inspection wasn't done. Love Christopher and Scott though. They really do try to help. More

SEE LARRY ABSOLUTELY THE BEST CAR DEAL I EVER GOT I'VE BEEN LOOKING FOR A LOW MILEAGE 2016 DODGE CHARGER 392 FOR MONTHS. LARRY CALLED ME AS SOON AS THIS TRADE CAME IN AND I GOT TO DRIVE IT AS SOON AS I'VE BEEN LOOKING FOR A LOW MILEAGE 2016 DODGE CHARGER 392 FOR MONTHS. LARRY CALLED ME AS SOON AS THIS TRADE CAME IN AND I GOT TO DRIVE IT AS SOON AS THE THE SERVICE DEPARTMENT CHECKED IT OUT. I LOVED IT AND BOUGHT IT ON THE SPOT. I FINANCED IT THROUGH NAPLETON AND GOT A RATE THAT WAS 2% LOWER THEN MY BANK. SPECIAL THANKS TO LARRY AND THE WHOLE NAPLETON TEAM DJ THE MANAGER AND SAMMY IN FINANCE. More

Very professional He Knows his stuff, and will work with you to get the car you love. They helped me get the car I dreamed of. Thank you! He Knows his stuff, and will work with you to get the car you love. They helped me get the car I dreamed of. Thank you! More

GREAT EXPERIENCE AND GREAT SAVINGS Went to Napleton Chrysler Dodge on Northlake to look at some Used pickup trucks.Larry came outside to help me and welcome me to the showroom. Once we Went to Napleton Chrysler Dodge on Northlake to look at some Used pickup trucks.Larry came outside to help me and welcome me to the showroom. Once we discussed what i really needed in a truck he let me know because of discounts and factory rebates I could actually get into a new Ram for less than I would have to pay each month for a used truck. That sure made my choice easy full factory warranty new tires free service for a year and smaller payments than i was prepared for. Thanks Larry!!!! More