
Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I've been extremely happy with the service department. Everyone who helped me get my truck cared for treated me like gold. Highly recommend them! Everyone who helped me get my truck cared for treated me like gold. Highly recommend them! More
Had a fantastic experience with my salesman and couldn’t ask for a better experience!!! He gave me everything that I asked for and the dealership made everything happen. I couldn’t ask for a better experien ask for a better experience!!! He gave me everything that I asked for and the dealership made everything happen. I couldn’t ask for a better experience buying a new truck!! More
Javier and Dylan did a great job helping me with my purchase. Despite a few setbacks they got me out the door in a CPO Ram that had everything I was looking for. purchase. Despite a few setbacks they got me out the door in a CPO Ram that had everything I was looking for. More
This is the worst car buying experience I’ve ever had with inexcusable awful customer service. At the purchase of my 2016 Nissan Frontier Pro-4X, I was told I had to sign the contract including the after with inexcusable awful customer service. At the purchase of my 2016 Nissan Frontier Pro-4X, I was told I had to sign the contract including the aftermarket warranty in order to obtain financing. I was then told I could easily sign a cancellation form on the side if I wanted it removed. I went two days later and signed the paper work and scanned it to my phone on 11/5/20. I had to FIGHT to get a copy of my paperwork to make sure everything I needed went through with proof the $5,000 warranty would be removed. I was told in 6-8 weeks after the first payment it should be processed. At the 8 week mark I called again and was told another 6-8 weeks because there was an issue. If you are working with "Big Mike" for financing RUN. Now, after 7 months and dozens of phone calls with NO response, I am having to drive 3 hours to the dealer to FIGHT for my money to come back to me. It is a warranty I never wanted and signed paperwork for it to be removed. These people want your money, but do not care for you as an individual. Save yourself the heartache and go to a dealer that respects their customers and will not cheat them of $5,000. Worst service, zero communication, and out to steal your money. More
The Napleton advisors know their products, they're accessible and helpful. I've been to many service departments where this is not the case. You owe it to yourself to experience the difference. accessible and helpful. I've been to many service departments where this is not the case. You owe it to yourself to experience the difference. More
My experience from start to finish was awesome. The staff was polite, friendly and knowledgeable. They worked efficiently to get the job done as fast as possible. was polite, friendly and knowledgeable. They worked efficiently to get the job done as fast as possible. More
I received unprecedented service today at Napleton Chrysler. My service advisor went above and beyond to assist me and was empathetic to my situation. Many thanks for you and your service department! Chrysler. My service advisor went above and beyond to assist me and was empathetic to my situation. Many thanks for you and your service department! More
I bought a new Jeep Wrangler in September 2020 the jeep went limp on me in December. Took it to Napleton the next day, needed a new computer,fuel pump, air pressure pump, the list goes on & on. Not one mec went limp on me in December. Took it to Napleton the next day, needed a new computer,fuel pump, air pressure pump, the list goes on & on. Not one mechanic was able to figure out what was wrong with my jeep. I strongly recommend to STAY AWAY More