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Napleton's North Palm Hyundai

Lake Park, FL

4.7
986 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 986 reviews

November 06, 2015

very good The purchase of my vehicle was straightforward and professional. Any issues I had were resolved on the spot. Came away happy, and am still happy. More

by SANDRA6007
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Frank Darrigo
Nov 09, 2015 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our fast, professional and great customer service has earned your trust and business. I hope you are continuing to enjoy your purchase from Napleton’s North Palm Hyundai. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 04, 2015

customer service everyone was friendly a few bumps regarding our car we purchased, but they were on it asap to make it right. things do happen but Chris was nice enoug More

by PWSHRIMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris, Lance Lafazan, Jaime Miranda
Nov 09, 2015 -

Napleton's North Palm Hyundai responded

All of us at Napleton's North Palm Hyundai congratulate you on your new car and appreciate the opportunity you presented to earn your business! Chris and Jamie are great additions to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, product knowledge and friendly personality make them irreplaceable members of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook pages! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 02, 2015

Very pleasant As previously mentioned my experience with the West Palm store where I had purchased a Sonata and a Santa Fe before was not at all pleasant and I will More

by HERBSTRAINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Napleton's North Palm Hyundai responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jim was able to meet your needs. At Napleton's North Palm Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 23, 2015

lease car was easy and satisfatory It made my car experience great, the salesperson was great on taking care the appropriate lease documentation and follow up. I will recommend this dea More

by AGATHAJENNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Oct 26, 2015 -

Napleton's North Palm Hyundai responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Napleton's North Palm Hyundai! Thanks for recommending us. If there is anything else we can do for you just give us a call! Kind regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 15, 2015

Excellent especially after my first experience with them. After my fist experience with Napleton's North Palm Hyundai I was discurraged and VERY unhappy with how things where run and handled - but after worki More

by JACQUE_SULLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Owner (sorry I forgot his name) , Lance Lafazan, Brian Banelli
Oct 16, 2015 -

Napleton's North Palm Hyundai responded

Jacque, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Lance, Brian and DJ's effort have made the difference in your experience, and they are valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 15, 2015

Great Shelby was great hes even fixing the bumper issue that i noticed wheni bought the car. Paint issue on bumper. Bringing in to be fixed. More

by TGUTTLIEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Jefferson
Oct 16, 2015 -

Napleton's North Palm Hyundai responded

We appreciate your kind words. We are glad that Shelby could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Warm regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 12, 2015

Easy and Informative Frank is willing to give you full product detail and is knowledgeable of the car's specs. The visit with him was straight forward and open while being More

by SHIGOMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Oct 13, 2015 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to share your experience with us! We are truly glad to hear about your fun and professional experience with Frank. Thank you again and hopefully we get to see you again! Kind regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 12, 2015

Nice sales experience. Fair deal. Negotiations were relatively easy compared to other dealerships I have experienced in the past and they were mostly related to the trade in value of m More

by DJPUBLIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Oct 13, 2015 -

Napleton's North Palm Hyundai responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Napleton's North Palm Hyundai and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 07, 2015

Great experience Our salesman, Frank D'Arrigo was great. He went above and beyond to deliver us the exact car we wanted at a very fair price. More

by dja777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Oct 09, 2015 -

Napleton's North Palm Hyundai responded

Thank you for leaving us this review! We are very happy to hear that Frank could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Napleton's North Palm Hyundai any time! Take care. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 07, 2015

excellent experience Excellent experience and walked away very confident in my purchase. I was encouraged to come back with an t questions or needs. I felt appreciated. T More

by DANAHERRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly in service department , Jay Gonzalez, Luis Cabezas
Oct 09, 2015 -

Napleton's North Palm Hyundai responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your great experience with us. We look very forward to seeing you again in the future! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

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