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Napleton's North Palm Hyundai

Lake Park, FL

4.7
986 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 986 reviews

January 28, 2016

Great Experience Celestino was a tremendous help! He worked in a way that made me feel at ease throughout the process, and I never felt out of the loop. His approach h More

by MACO.MONTHERVIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestino
Jan 29, 2016 -

Napleton's North Palm Hyundai responded

We love hearing from our customer so thank you for taking the time write this glowing feedback. We’re thrilled to hear that Celestino was of such tremendous help to you during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 20, 2016

My sales person Tino was the only positive from the entire experience. Mark Engle is a poor representation of Napleton. I would not buy a car from him ever. More

by JEEMERY128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tino, Mark Engle, Lance Lafazan
January 19, 2016

Service Very happy with my experience at Napleton--North Palm Beach, FL Personnel are very accommodating and professional--both in showroom and service. Ever More

by PWALSH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jefferson, Jay Gonzalez
Jan 21, 2016 -

Napleton's North Palm Hyundai responded

We are truly dedicated to providing accommodating and professional customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 15, 2016

Recent experience at Napleton. We have found the service department to be friendly and helpful and quick with doing the service. Jay has always been very helpful and courteous in t More

by GENE1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Jan 18, 2016 -

Napleton's North Palm Hyundai responded

We really appreciate you taking time to write this nice feedback about our dealership. Jay is a valuable member of our team and it’s encouraging to hear that he has always been very helpful and courteous during your visits. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 12, 2016

Easy buying experience Shelby was wonderful he listened and gave me what I wanted and needed. This was a great car purchasing experience. I will definitely be back. More

by BONNIE.CHIHUAHUA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Jefferson
Jan 13, 2016 -

Napleton's North Palm Hyundai responded

Hello Bonnie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shelby was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 10, 2016

Fast and professional They met all my expectations with a smile. With the help of the manager I got the car I wanted at the price I wanted fast and without any problems. More

by FERNANDOJSMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Jan 11, 2016 -

Napleton's North Palm Hyundai responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 09, 2016

Miracle workers I was able to get in a car I can afford. Last car I bought I was deceived. Not Frank is is thorough and knowledgeable and compassionate. More

by JULIANURDAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Jan 11, 2016 -

Napleton's North Palm Hyundai responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Frank's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 06, 2016

Horrible I strongly recommend you do not attempt to sell your vehicle to Napleton's North Palm Hyundai. They will take weeks if not longer to pay you or you m More

by Concerned Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shiva Gosine (Pre Owned Manager), Louis Morici (Used Car Director)
December 30, 2015

AMAZING DEALERSHIP with INCREDIBLE supply of VEHICLES I selected this dealership because of their sales approach! Taylor in Internet Sales was great and we were handled by Salesman Hecare Garcia, Eddie a More

by FLPETERR1407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Hecare Garcia, Eddie and GSM Chris
Dec 30, 2015 -

Napleton's North Palm Hyundai responded

Thanks for your wonderful review! We strive to provide excellent customer service and we're glad that this was the case for you with our team. We appreciate your business and we look forward to working with you again in the future! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

December 22, 2015

excellent. everyone was helpful, professional, and eager to get us into a new car. they spent a lot of time with us to make the deal a reality. More

by LJB9373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet James
Dec 23, 2015 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. We look forward to working with you again in the future! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

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