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Napleton's North Palm Hyundai
Lake Park, FL
986 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed.
We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications.
Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 986 reviews
March 09, 2016
The old Good Guy/Bad Guy Experience I explained to the salesman that I did not want to negotiate and wanted a bottom line price. He went into the manager's office and came out with a mu I explained to the salesman that I did not want to negotiate and wanted a bottom line price. He went into the manager's office and came out with a much higher price then I anticipated (because I researched prices on line). He was informed that I have been buying cars for 50 years and was ready to walk. He talked me into staying and went back into the manager's office. When he returned he said that the manager wanted to see me. Out came Geno, an assistant manager. A bottom line price was then given to me on the back of his business card and I was told the price included "all incentives ". The price given to me for the Tucson at that time was excellent, I then asked about the incentives included and Geno said they were for military service and for being a loyal Hyundai customer. (I had already told the first salesman that I did not qualify for either of those incentives). That added $1,000 to the price immediately and I blew my top and raised my voice telling them I do not need this xx! I then walked out of the dealership, went to Delray Hyundai and purchased a new Tucson with no aggregation. More
by SteveG
Employees Worked With
Geno Katz
February 23, 2016
better than most , took a long time after I said yes to the offer, salesman Nelson was very nice and good to talk to, his boss was fine also. still hate to shop for a , took a long time after I said yes to the offer, salesman Nelson was very nice and good to talk to, his boss was fine also. still hate to shop for a car. More
by BORGENTG
Verified CustomerFebruary 22, 2016
Thanks Napleton's Hyundai at North Palm Beach I want to thanks all the employees involved in the lease of my 2015 Sonata, Sport 2.0T. You guys rock., Service girls, my sales person Nelson and the I want to thanks all the employees involved in the lease of my 2015 Sonata, Sport 2.0T. You guys rock., Service girls, my sales person Nelson and the manager that we work that night. More
by RICROSA
Employees Worked With
Nelson, , Jaime Miranda
February 17, 2016
Overall Good Experience Some features described by salesman were not on vehicle. Took 4 hours from time of test drive to when I left the dealers parking lot. Most of the ti Some features described by salesman were not on vehicle. Took 4 hours from time of test drive to when I left the dealers parking lot. Most of the time was waiting for servicing of the vehicle. More
by DON5
Employees Worked With
February 07, 2016
waist of time Transition started out very smooth in the begining,then went down hill from there.Negotiated a price with the manager at around 2.30 pm then waited ar Transition started out very smooth in the begining,then went down hill from there.Negotiated a price with the manager at around 2.30 pm then waited around til around 6.30 pm waiting for someone in finance department to call me in.When called in after about 3 hours of waiting and unloading trade in cars belongings in to loaner car because new car was not on site) finance manager printed out sales agreement that was thousands more then agreed upon price.When sales manager was called in he claimed it was a misunderstanding.Did not purchase car and in the pouring rain had to reload my belongings from one car to the other and switch my plates on cars.Do not use this dealership unles you don not mind waisting alot of time.. More
by craig123
Employees Worked With
leslie sanchez
February 04, 2016
Nice Expericence Nice experience, like the waiting time to enjoy a cup of coffee and I had a great trade in value for my old car and got the car I wanted. Nice experience, like the waiting time to enjoy a cup of coffee and I had a great trade in value for my old car and got the car I wanted. More
by GIBERTMC
Employees Worked With
Jay Gonzalez
February 03, 2016
Excellent experience, all the people I dealt with were very nice and concerned about me. I will return to this dealership in the coming future. experience, all the people I dealt with were very nice and concerned about me. I will return to this dealership in the coming future. More
by 4ROSIE4
Employees Worked With
Nelson, David, Chris, Eddie, Jeff, Rosie
February 02, 2016
Amazing experience Very profesional and friendly people. When looking for a car I will recommend Hyundai for the explicit variety of cars they have abs options they offe Very profesional and friendly people. When looking for a car I will recommend Hyundai for the explicit variety of cars they have abs options they offer to meet what you're looking for. More
by ROSALES_ALF
Employees Worked With
Luis Cabezas, Brian Banelli
February 02, 2016
What a pleasure! Best experience ever. Would highly recommend. Jaclyn told me she had the car I wanted, and that Jay Gonzalez would take good care of me. I drove to n Best experience ever. Would highly recommend. Jaclyn told me she had the car I wanted, and that Jay Gonzalez would take good care of me. I drove to north palm from Miami in the middle of rush hour and terrible weather. Jay made the travel and the weather dissappear. I can not thank Jaclyn and Jay enough. More
by MHERRANZ56
Employees Worked With
Jaclyn was very helpful. She is the reason I drove there from Miami!, Jay Gonzalez, Luis Cabezas
January 30, 2016
My Experience At Hyundai Very happy with my experience at Napleton, North Palm Beach. My Sales Rep. Bryant was friendly, knowledgable, and professional. He spent the time nee Very happy with my experience at Napleton, North Palm Beach. My Sales Rep. Bryant was friendly, knowledgable, and professional. He spent the time needed to walk me through the buying process-explaining everything in a manner that was easy to understand. More
by Sandfly
Employees Worked With
Bryant Grant
