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Napleton's North Palm Hyundai

Lake Park, FL

4.7
986 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 986 reviews

March 25, 2016

2017 Elantra ! Thank you for the great experience! Love my new car? and will be back to lease another in three years. The car is great on road trips too with the GPS More

by lcorcione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 29, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for your terrific review. Our team always strives to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. If there is anything more that we can do please come back and see us again. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 25, 2016

Good choice Thank you Jay for your excellent help. We are very satisfied with the Sonata and we love driving it. We will visit you for another car in future. More

by bjun2026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Jay Gonzalez
Mar 29, 2016 -

Napleton's North Palm Hyundai responded

We appreciate you taking the time to provide us with your positive feedback. It is wonderful to lean that you were very satisfied with your Sonata and with the service you received from Jay. If there is anything more that we can do please come back and see us again. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 24, 2016

2016 Hyundai Veloster Purchase: March 9th, 2016 Overall, unfortunately, this particular dealership had too many inconsistencies for me to give a positive review. Some aspects of my experience were More

by marshallpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryant Grant
March 23, 2016

HYUNDAI Hyundai didn't have all features that it advertises. I was very disappointed when I found out but you then it was too late I had already made the dea More

by angiestella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No longer employed at dealers
March 23, 2016

great service Very good overall good dealership good people reception was great coffee and bagels and tv while waiting.I felt quite comfortable...I have had experie More

by Amedeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi Palermo, Bryant Grant
Mar 24, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to leave this wonderful review. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 23, 2016

I purchased a new 2017 Elantra I was very happy with everything about my experience in buying this vehicle from your dealership, the salesman was very nice and helpful in getting me More

by metalgolfer66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian.
Mar 24, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to write this great review! We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 21, 2016

Thanks for a great experience Jay was awesome!! This was a great experience I will be back! I love my new car and I am so happy with my choice!!! More

by tracyleehair1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez, Luis Cabezas
Mar 21, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with Jay and we look forward to seeing you at our dealership in the future. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 18, 2016

Good service The service that I received was excellent I truly appreciate all of the help and excellent customer service I will be a returning customer and will al More

by johnobrien.florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabezas
Mar 21, 2016 -

Napleton's North Palm Hyundai responded

We're completely committed to providing excellent customer service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 14, 2016

excellent My experience at napleton Hyundai was excellent and the staff was very friendly. I love the car I got a veloster and it was delivered as promised. More

by lucas2003us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016 -

Napleton's North Palm Hyundai responded

Lucas, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Veloster! Like us on Facebook to catch the latest specials! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Wow...lost a customer! See previous comments. What a disappointment. I've been a Hyundai owner for 15 years, & I cant believe the treatment I received. My next car won't be More

by americandreamjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 15, 2016 -

Napleton's North Palm Hyundai responded

Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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