Napleton's Mid Rivers Kia - Service Center

Went in for an oil change... left with a new car! Purchased a 2015 Kia Soul in September 2014. It was a necessary purchase as I am my parents caregiver and I needed a vehicle they could easily get in Purchased a 2015 Kia Soul in September 2014. It was a necessary purchase as I am my parents caregiver and I needed a vehicle they could easily get in and out of. This car was the perfect choice. Loved the car but was never happy with the color as choices were limited when I made my purchase. Took my Kia Soul in for regular maintenance yesterday. I had looked at the website the night before and noticed a Latte Brown 2016 Kia Soul was available. Hmm... So when I dropped off my car I went over to sales and asked to see the car. It was love at first sight. The deal offered was fair and that made for an easy decision. I left with a new car! And I couldn't be happier. Great team of people to work with. Very warm and friendly and they very much seem to care about people more than cars. And that works for me. More

excellence customer service I was really satisfied with the way Nicki Forte handle herself when I bought my car in better keep this girl happy give her raises I was really satisfied with the way Nicki Forte handle herself when I bought my car in better keep this girl happy give her raises More

FABULOUS, FABULOUS Customer Service Hi walked into the dealer for an oil change and walked out with 2 brand new cars. My salesman was Eric and he was fabulous. He was very outgoing, co Hi walked into the dealer for an oil change and walked out with 2 brand new cars. My salesman was Eric and he was fabulous. He was very outgoing, continuously asking what we wanted in a car, do we have questions, is there anything else he could provide to us, and anything else in the middle. The manager and GM even was very helpful in finding us car(s) we wanted and ensuring we got the best price and worked with us in saving money in a long run. I am a repeat customer as I purchased a 2011 Kia Sorento a few years back, and now am the proud owner of 2 2015 cars - Sorento & Optima. Many people hate to have to go car shopping but this dealer, I think anyone searching would be more than happy with such a friendly, reputable dealer by far! More

They nag to get extra service work done. There are high service fees added without prior notice. It seems to me the cost for shop rags and extras should be included in the price, not as a surprise after y service fees added without prior notice. It seems to me the cost for shop rags and extras should be included in the price, not as a surprise after you have work done. so much for having a coupon if it is added after. More