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Napleton's Mid Rivers Kia
St. Peters, MO
860 Reviews
Learn Why Kia Drivers from St. Peters, O'Fallon, St. Charles, Wentzville and St. Louis Choose to do Business with Napleton's Mid Rivers Kia
Let's break down just how much we have to offer here at Napleton's Mid Rivers Kia, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Kia models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and lease for your specific needs.
Once you're an owner, Napleton's Mid Rivers Kia is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Kia parts on your car, keeping your model running smoothly and reliably for years to come. See why it truly does pay to keep you vehicle serviced by the dealership.
For the entire car buying and ownership process, Napleton's Mid Rivers Kia is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 4955 Veteran's Memorial Parkway St. Peters, Missouri, and proudly serve drivers from O'Fallon, St. Charles, Wentzville and St. Louis as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 860 reviews
June 03, 2014
5 star dealership If you want to visit a dealership where they treat you like family, come to Napleton!!!! My salesman, Mike Carroll, put me in the exact car I was loo If you want to visit a dealership where they treat you like family, come to Napleton!!!! My salesman, Mike Carroll, put me in the exact car I was looking for! He is a genuine guy who is not your typical stereotype salesman! I would highly reccomend him to anyone!!!! Finance was just as wonderful with Nichole!!!! Everything was explained thoroughly as I signed my papers! Quick and to the point! Thanks Napleton!!!!! More
by Amber2001
April 07, 2014
I love this dealership! If you're looking for a quality vehicle and you want to buy from a dedicated, friendly team, there is no better place than Napleton's. I could literal If you're looking for a quality vehicle and you want to buy from a dedicated, friendly team, there is no better place than Napleton's. I could literally not be more satisfied. This was the second vehicle I purchased here. Great team, great service, great cars. Love love love! More
by mw189315
March 31, 2014
Very pleasant experience! Everyone that we came in contact with at Napelton's has been unbelievably friendly and helpful. I've bought new cars before and it has always been a p Everyone that we came in contact with at Napelton's has been unbelievably friendly and helpful. I've bought new cars before and it has always been a pleasant experience, but the Napelton crew is amazing!! More
by dostmann
March 28, 2014
They nag to get extra service work done. There are high service fees added without prior notice. It seems to me the cost for shop rags and extras should be included in the price, not as a surprise after y service fees added without prior notice. It seems to me the cost for shop rags and extras should be included in the price, not as a surprise after you have work done. so much for having a coupon if it is added after. More
by dswi
Employees Worked With
jennifer
February 22, 2014
These guys are absolutely amazing! I was treated like royalty and they were very understanding. We ended up working out a terrific deal for an Optima SX and I could not be any happier. Shane and Mike are royalty and they were very understanding. We ended up working out a terrific deal for an Optima SX and I could not be any happier. Shane and Mike are truly incredible! More
by Jaiello4
December 30, 2013
We leased a Kia Soul (3 year, 45k miles) and wanted to turn the car in a few months early. We had used most of the miles, had no further need for the car, and wanted to go ahead and pay the remaining pay turn the car in a few months early. We had used most of the miles, had no further need for the car, and wanted to go ahead and pay the remaining payments and turn in the car. We called the dealership a month ahead of time, and they told us about the disposition fee (a $400 fee that is charged when you turn in your leased vehicle if you do not lease or buy another Kia), but did not mention that we needed to arrange anything else. Today when we tried to turn in the car, the dealership was less than helpful, and Kia corporate was rude. The dealership's salesperson told us there would be an early lease termination fee (which there is not, he was referring to the disposition fee which would be due regardless of turning in early or not), and told us that we should have scheduled an inspection ahead of time with Kia corporate, and that they could not take the car until that was done (they should have communicated this when we talked with them last month). Kia corporate also told us that even though we were going to pay the remaining payments, the dealership would be under no obligation to take the car back, and if the car went to auction we would owe the difference (of the amount it sold for at auction versus the lease end value). So, we were trying to give them the car back early, with all payments made, with mileage less than 45k, and they refused and were extremely unhelpful. In our 20 years of leasing and buying vehicles, this has been by far our worst experience and the sorriest customer service we have ever received at an auto dealership. We are very unhappy both with Zeiser Kia and especially with Kia corporate. Over the course of our lease, their customer service has been lacking on multiple occassions, and today was one more example of why we will not ever again lease or buy a Kia. More
by meden8475
Employees Worked With
Ben Robertson
December 25, 2013
Thanks to Zeiser Kia and the excellent experience with them on multiple occasions, and for multiple car purchases, we have officially declared ourselves a Kia owning family. them on multiple occasions, and for multiple car purchases, we have officially declared ourselves a Kia owning family. More
by coasternut2
December 02, 2013
Working with Ben Robertson and Zeiser Kia was fantastic. Ben was great, very knowledgeable, patient willing to spend significant time with me to make sure I was happy with the selected vehicle and then maki Ben was great, very knowledgeable, patient willing to spend significant time with me to make sure I was happy with the selected vehicle and then making sure I understood how to use all the "goodies" on the new Sorento. Ben also worked on my behalf to make a favorable deal on my trade-in so that the new purchase made sense for me. I was also impressed with the entire atmosphere at Zeiser. The people were super friendly, the gentleman that worked up the financial paperwork was great and made sure we got every available discount, etc., and also thoroughly went over all the paperwork of the purchase. If you are looking for a great dealership to work with and a great salesman, definitely check out Zeiser Kia and ask for Ben Robertson. More
by Brentlance1
Employees Worked With
Ben Robertson
November 29, 2013
Went into the dealership with my son who was in the market for a new car. He spoke to Lindsey on the phone the day before and he really felt like she understood what he was looking for. When we arriv market for a new car. He spoke to Lindsey on the phone the day before and he really felt like she understood what he was looking for. When we arrived she greeted us as soon as we came in, she was so friendly and sat with us and just chatted, got to know us. After my son picked out his car and went to see Nathan for financing, Lindsey and I got to get to know each other and after telling her my situation and my car (200,000 miles), she suggested I just take a test drive. Well, needless to say, with her help, I also walked out with a brand new car and a great deal and I couldn't be any happier. Nathan and Chad did an excellent job because I really didn't think I could afford a new car, but they worked with me and made it happen. But, Lindsey was our "first impression" and she nailed it. She was one of those people that you felt like you've known forever. I would highly recommend this dealership to everyone I know. I'd like to say thank you to the whole team but a "huge" thank you to Lindsey. . . keep up the good work! More
by rhodge9560
November 28, 2013
This was our second time dealing with Zeiser, and both times it was a very pleasant, even fun, experience. The staff is extremely friendly, and they explained every aspect of our transaction completely an times it was a very pleasant, even fun, experience. The staff is extremely friendly, and they explained every aspect of our transaction completely and honestly. I enjoyed working with Mike and Nathan. I have already recommended Zeiser to some friends, and will continue to do so. More
by Adfella
