Napleton's Mid Rivers Kia

Outstanding, friendly, and knowledgable service I cannot express enough how amazing this dealership has been to me. It was the very first place I ever leased a new car since I had purchased my 98 M I cannot express enough how amazing this dealership has been to me. It was the very first place I ever leased a new car since I had purchased my 98 Monte Carlo when I was 15 years old. Years later I leased a 2013 brand new Kia Optima. I was so nervous and scared.... I always heard horror stories of the sleezy salesmen that rip you off. Ben Robertson and Jake Burris were an absolute pleasure to work with. They never gave up on me, gave me space, helped me understand, took there time with me but most importantly made the process go smooth and steady. Two years later I came back to trade my 2013 in for a 2015. Now I am even more pleased. The over all experience is most defiantly 5 stars including the service dept. I would recommend this place to everyone and refer them to Ben and Jake. Thank you! :). More

Wonderful experience!!! Jake Burris was great to work w!! Best and easiest experience we've ever had buying a vehicle!! He was very laid back but at the same time worked as h Jake Burris was great to work w!! Best and easiest experience we've ever had buying a vehicle!! He was very laid back but at the same time worked as hard as he could for us!! And wasn't pushy like some can be;) More

Outstanding Customer Service!!!!!!!!!! Jake gave me outstanding customer service! I was not really ready to buy a new car but he spent half of his day going over all of my questions and con Jake gave me outstanding customer service! I was not really ready to buy a new car but he spent half of his day going over all of my questions and concerns with me! I am still to this day very happy with my car. I couldn’t have asked for better customer’s service. He also has checked up on me after my purchase to see if I have any questions, concerns, and how the car and I were doing? That is very important and shows that he truly does CARE!!! ? More

Got Exactly What I Wanted Chris King was my salesman and he not only listened to what I wanted, but he got me in the exact car I described, down to the solid black interior. He Chris King was my salesman and he not only listened to what I wanted, but he got me in the exact car I described, down to the solid black interior. He made sure I got a good deal and that I was completely happy. He gave off a good vibe; not shady like many other salesman I've encountered. More

Great salesman This place is a friendly and clean dealership. All the salesman are wonderful and knowledgeable about the cars they are selling. They could use a shad This place is a friendly and clean dealership. All the salesman are wonderful and knowledgeable about the cars they are selling. They could use a shade for the t.v. More

Finally! A dealership that puts the customer first. Chris King and Tim Dodson went above and beyond what I expected from a delership team. No pressure whatsoever, just honest back and forth discourse. Chris King and Tim Dodson went above and beyond what I expected from a delership team. No pressure whatsoever, just honest back and forth discourse. No long waits between offers. No dealer addendums automatically added to your car price. Service with a smile and a true willingness to help the customer way beyond what I've seen at other dealers. This is how I would run a car dealership if I was in charge. The finance discussion with Mike Keiser was brief honest and without pressure. Lastly I was impressed with the sales manager Ted Hantak. He gets the credit for promoting the atmosphere that led to a very nice car buying experience, and what I feel was a very good deal. Jim VH More

Third Kia This is our third Kia we have purchased from this dealership. We always find that we get the best price here. Because the cars never break down or n This is our third Kia we have purchased from this dealership. We always find that we get the best price here. Because the cars never break down or need more than minimum service, we have hardly seen the service department. When we have, they have been very professional. More

The absolute best car buying experience! I went in looking for a car and walked out with a car, and a new friend. Chris Cayce was awesome! There was never any pressure to buy. He showed me w I went in looking for a car and walked out with a car, and a new friend. Chris Cayce was awesome! There was never any pressure to buy. He showed me what I asked for, and agave me an absolutely great deal! I bought the car I wanted and walked out with a smile. Napeltons will do whatever it takes to make you a happy customer! More