Napleton's Mid Rivers Kia

Actually had some fun while purchasing our new KIA... We had a good experience while buying our new KIA. Chris went out of his way to make sure we were getting the right model in our price range, Mike was We had a good experience while buying our new KIA. Chris went out of his way to make sure we were getting the right model in our price range, Mike was very helpful explaining the various "add on" products and services ( so much so that we did buy some of the services!) The whole experience was pleasant and we feel we got the right SUV at a reasonable price..what more could we ask? More

Couldn't ask for more I had an amazing experience with this dealer. I was on a strict budget and Tim Dodson and team were able to work with me to ensure i felt comfortable I had an amazing experience with this dealer. I was on a strict budget and Tim Dodson and team were able to work with me to ensure i felt comfortable with what I was getting. They really connected with me as a customer and showed how much they truly care. I can not thank them enough for their empathy and incredible customer service. I walked away happy after many other frustrating experiences with multiple other dealers. Thank you! More

Friendly, Fast, Fair. I had a bad experience about 20 years ago at a different Napleton dealership. I decided then I'd never buy from a Napleton owned lot. I was on my wa I had a bad experience about 20 years ago at a different Napleton dealership. I decided then I'd never buy from a Napleton owned lot. I was on my way to a competitor's lot when I decided to stop in to do some quick price research. I never made it to the competitor. Chris King and the gang took great care of me and got me out of the door quickly in a new Kia. Thanks! More

Continued great service after the sale! Got my new Kia Soul 11/15/2015 -- Love it! So when I discovered a small problem (iPod connectivity issue), I called Chris King and took my car in a f Got my new Kia Soul 11/15/2015 -- Love it! So when I discovered a small problem (iPod connectivity issue), I called Chris King and took my car in a few days later.. It was a nasty, rainy day. The car needed to be pulled into the service bay and Ben quickly offered to do that for me. Nikki got busy looking for solutions. Someone in service was looking at the car. Chris Cayce came by and fixed the problem. He even put my new license plates on for me after noticing them on the front seat! I love the teamwork at this dealership. If one person is busy, someone else steps up. Everyone is friendly and speaks to you. Even salesmen I hadn't dealt with greeted me and remembered which car I'd bought. I continue to be pleased with this dealership. More

Buying our Optima From the moment we entered Napleton's Kia we had an outstanding experience. The salesmen were very helpful and informative without pressure. They ha From the moment we entered Napleton's Kia we had an outstanding experience. The salesmen were very helpful and informative without pressure. They had a very large selection of cars to choose from. As a consumer we couldn't have had a more satisfying experience. More

A very nice experience at Napleton's Kia! Buying a car is usually a very stressful experians, but not if you find a good dealer with fantastic team of people working there. Today my family got Buying a car is usually a very stressful experians, but not if you find a good dealer with fantastic team of people working there. Today my family got the car of our dreams and all of it happens because of this nice people going above and beyond to make it possible . Thanks for your time and service we really appreciate it! More

It was the BEST dealership EVER!!! XD!! I had the best experience of my life. I was nervous at first but; They workedc with me, and they did not pressure me into anything that I was ready fo I had the best experience of my life. I was nervous at first but; They workedc with me, and they did not pressure me into anything that I was ready for. Jake was really calm and he gave me a few tips and pointers about my new 2016 Kia Soul. I was so glad to meet him because it was simple fast and quick but most of all, he explained it all to me. The ups and downs of the Vihicle and how much it will save me on gas. Just alot of stuff that I cannot explain; what can I say, I love it and I love the people there. Now I have a car that will last me for a while. Thank you soo much for working with me. More

Best purchase experience to date I had a fantastic experience from start to finish with this dealership. Everyone I came in contact with was knowledgeable, friendly, professional, an I had a fantastic experience from start to finish with this dealership. Everyone I came in contact with was knowledgeable, friendly, professional, and non-pressuring. I came in knowing the car I wanted and they made the process smooth and painless. I would definitely recommend the people I worked with specifically: Ben Robertson, Chris King, and Mike Keiser. More

Went in for an oil change... left with a new car! Purchased a 2015 Kia Soul in September 2014. It was a necessary purchase as I am my parents caregiver and I needed a vehicle they could easily get in Purchased a 2015 Kia Soul in September 2014. It was a necessary purchase as I am my parents caregiver and I needed a vehicle they could easily get in and out of. This car was the perfect choice. Loved the car but was never happy with the color as choices were limited when I made my purchase. Took my Kia Soul in for regular maintenance yesterday. I had looked at the website the night before and noticed a Latte Brown 2016 Kia Soul was available. Hmm... So when I dropped off my car I went over to sales and asked to see the car. It was love at first sight. The deal offered was fair and that made for an easy decision. I left with a new car! And I couldn't be happier. Great team of people to work with. Very warm and friendly and they very much seem to care about people more than cars. And that works for me. More

Friendly environment I went to Kia after receiving information needing a new car and the staff was very persistent about helping me pick out the right car and that was aff I went to Kia after receiving information needing a new car and the staff was very persistent about helping me pick out the right car and that was affordable to my needs. They knew what they were doing in helping me along to pick the right one. More