Napleton's Mid Rivers Kia

Inviting and delightful experience! Chris Cayce greeted me with an inviting smile and his very friendly personality made my buying experience a hassle free experience! Thank you for tak Chris Cayce greeted me with an inviting smile and his very friendly personality made my buying experience a hassle free experience! Thank you for taking the time to find me a car that fit my personality and budget! I love my car and get a lot of compliments on it! It rides smooth and corners like it's on rails! More

Hardworking, honest, and a pleasure to work with I met Chris Cayce and was immediately drawn to his authentic personality. He wasn't pushy or slick, like some salespeople I've seen at other dealersh I met Chris Cayce and was immediately drawn to his authentic personality. He wasn't pushy or slick, like some salespeople I've seen at other dealerships. He is a real, easy-going guy who worked hard to find me the right car. I was impressed with how patient he was and how he never gave up. Chris took the time to show me different cars, allowed me to drive them, and helped me close a deal that we were both happy with. Tim Dodson was also very friendly and worked with Chris and I to get the job done. The dealership did a great job detailing my car and had it looking great for me to take home by the time I needed it. I would highly recommend this dealership to anyone looking for a place to shop where everyone you see is genuinely friendly and caring. Great experience. Over the top customer service. More

Excellent Customer Service We were very pleased with the customer service! They were not pushy and never made us feel uncomfortable like most dealerships we have dealt with in We were very pleased with the customer service! They were not pushy and never made us feel uncomfortable like most dealerships we have dealt with in the past. Worked to find the best deal for us. We will go back there for our next car purchase for sure. More

Car X-Change program is a win. I first starting using KIA back in October 2014 when I bought my new 2015 Kia Sportage. This time I was sent an email offering to trade-in/trade-up t I first starting using KIA back in October 2014 when I bought my new 2015 Kia Sportage. This time I was sent an email offering to trade-in/trade-up to the current model year and nicer features for my current vehicle. After looking into the options I chose basically the same color vehicle with all the same features but went from an LX to and EX model. I was able to also reduce my financing to 0% because of customer loyalty. I worked with Jake Burris for the first time and he was easy to deal with. I came in on a Tuesday evening to see the new models. I returned the following Saturday to see the car in daylight and it took less than two hours to get me back on the road with my new car. Still fairly new to the line but I have been totally impressed with the vehicles, service department and the sales force. I also appreciated the fact that the other people involved recognized me from my previous purchase over 14 months earlier. Ben Robertson knew me from the get go and the financing guy Mike Keiser remembered me as well and got all my paperwork transferred as well as options purchased without so much as me having to lift a finger. It was all seamless. I can definitely say I will be back again...maybe next year if this auto X-Change program is still around. More

Great customer service Our experience with fantastic, love the customer service at this dealership. We just purchased our 3rd car, both daughters have bought cars there to Our experience with fantastic, love the customer service at this dealership. We just purchased our 3rd car, both daughters have bought cars there too. The service department is outstanding. I like how the dealership sends me coupons and notices of of upcoming events. More

All in the Family My brother's car gave up the ghost -- as cars will sometimes do with over 200K miles. He needed a replacement immediately. As the happy purchaser of My brother's car gave up the ghost -- as cars will sometimes do with over 200K miles. He needed a replacement immediately. As the happy purchaser of two new Kias in the last 18 months, I recommended Mid Rivers Kia as a place to start and offered an introduction. My brother and brother-in-law spent the afternoon at the dealership and he is now the proud owner of a pre-owned Altima with all the bells and whistles AND a sun roof! He is very pleased. His salesman was Matt Bahr and my brother was quite pleased with his buying experience. Special thanks to Ben Robertson who stepped up assist with this transaction. I very much appreciate his assistance. Mid Rivers Kia is becoming a family tradition. More