Napleton's Mid Rivers Kia

Good experience Ended up getting a good deal, and Napleton’s staff was very patient and helpful throughout the process. They worked with me to make it possible for me Ended up getting a good deal, and Napleton’s staff was very patient and helpful throughout the process. They worked with me to make it possible for me to get the car/model/package I really wanted. Would certainly recommend them to others. More

New Vehicle This is our 5 th vehicle from Kia. Chris assisted us with 2 of the 5. Always a pleasure to work with Chris. He knew and met our needs with a phone ca This is our 5 th vehicle from Kia. Chris assisted us with 2 of the 5. Always a pleasure to work with Chris. He knew and met our needs with a phone call. More

New car purchase My overall experience was a good one. It was the first dealer I went too that, understood my financial situation and was willing too work with me. My overall experience was a good one. It was the first dealer I went too that, understood my financial situation and was willing too work with me. More

Great Experience Darwin wasn't pushy at all and was a man of his word anything he said he would do for us he delivered A1 customer service. Darwin wasn't pushy at all and was a man of his word anything he said he would do for us he delivered A1 customer service. More

Satisfied Was pleased with the outcome of our purchase of a used Chrysler van. Chris Casey was very helpful. Have leased a new van there also. Was pleased with the outcome of our purchase of a used Chrysler van. Chris Casey was very helpful. Have leased a new van there also. More

Great experience This was my first car on my own and it was such an easy process. Super thankful for all your help and excitement to help. Love my new car This was my first car on my own and it was such an easy process. Super thankful for all your help and excitement to help. Love my new car More

Great experience We went in knowing what car were wanted. Got helped quickly, test drove and started the process quickly. The workers were very friendly and relatab We went in knowing what car were wanted. Got helped quickly, test drove and started the process quickly. The workers were very friendly and relatable. We have one Kia already and love it. Excited to have another! More

Nightmare radio in new 2018 Kia Soul My husband and I bought our second Kia Soul Memorial Day weekend. I don't need a lot of bells and whistles in my car, but I do require a fully funct My husband and I bought our second Kia Soul Memorial Day weekend. I don't need a lot of bells and whistles in my car, but I do require a fully functioning radio. This car's radio did not work good and we began working with Jerry Gritt on the problem. After 4 visits to the shop, our frustration was very high when we left our car at the shop on August 28 and we still didn't have a solution on November 19. Thanks to a team effort by Jerry, Justin Norvell, Shannon Slover and Patrick Piper, we have a new 2019 Soul. Jerry was always pleasant whenever we called and he arranged the use of a car while our car was in the shop for nearly 3 months. I would definitely recommend this dealership to friends. Everyone that we worked with was courteous and pleasant. Thanks especially to Jerry Gritt and Justin Novell for solving our problem. More

Test Driving a Hybrid First experience test driving a Niro hybrid. The engine was incredibly quiet. The gas mileage is amazing getting close to 49 mpg highway. The car ha First experience test driving a Niro hybrid. The engine was incredibly quiet. The gas mileage is amazing getting close to 49 mpg highway. The car had plenty of pick up on the highway. The suspension was somewhat rough, though. The young salesman, Blake, was well-versed in the selling points of this hybrid. Kudos for his salesmanship. More