Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

Only out for a dollar. Highly disappointed with their professionalism. I was supposed to receive a follow up call on a preowned jeep I bought where I fully intended on telli Highly disappointed with their professionalism. I was supposed to receive a follow up call on a preowned jeep I bought where I fully intended on telling them about how the dvd system did not work (something I didn't think to check before I left). Here I am six months later with no follow up call. I emailed the salesman who never contacted me back. Unfortunately yesterday the the transmission went out in it and it's like pulling teeth to get a hold of them. I would not recommend them to anyone ever. I was recently in the market for a truck and they had one I liked but because their level of commitment to the customer is subpar I refused to even go see it. I spent quite a bit of money on a 2014 ford truck elsewhere. My lesson was learned hopefully others don't go through the same. Have a blessed day. More

Great purchasing experience when we first visited your location we met Matt Allin, he showed us a few different models of mini-vans. My wife and i had been to 4 different Jeep/Ch when we first visited your location we met Matt Allin, he showed us a few different models of mini-vans. My wife and i had been to 4 different Jeep/Chrysler dealers and Matt was the lowest pressure but most helpful. We walked away and returned a week later this time to check out the Jeep Cherokee. I had already test drove one at your competitor but before we went West to purchase we decided to check to see what you had on the lot... Matt remembered us and started talking Mini-vans, when we told him we were looking for a jeep. he had the perfect lightly used model ready for a test drive. We loved the car, and the negotiations were not bad at all...at the end of the day we got the car we wanted and more...and for a price into our range. Thanks Matt for finding us the right car and staying inside our budget. More

Happy customers and great product ! Tex spent 45 minutes with me explaining the jeep electronics. He introduced me to the "big wigs" at the dealership. With that much special attenti Tex spent 45 minutes with me explaining the jeep electronics. He introduced me to the "big wigs" at the dealership. With that much special attention, how could I even consider going anyplace else. No way. The second visit was even more special. BAM we bought, sealed the deal and left happy. We went through SAMs Club and got an even better deal! More

Great experience I bought a new car 3 weeks ago and have been so happy with my new purchase and my experience! After a terrible car buying situation, I went to Naplet I bought a new car 3 weeks ago and have been so happy with my new purchase and my experience! After a terrible car buying situation, I went to Napleton and was lucky enough to have Tex Clark as my salesman. He was a refreshing change from the stereotypical car salespeople you expect to deal with when buying a car. Tex made sure to find out exactly what I wanted and didn't try to talk me into anything I didn't want. And I can say that about the entire team at Napleton Mid Rivers that I dealt with - they went out of their way to make sure I had a great car buying experience and walked away happy (and excited) about my purchase. I have raved about my experience to family, friends and co-workers and would recommend anyone to go out and talk with them. More

I love My Truck (RAM) that is It is always great fun when I visit Rick to inquire about a new Ram. The past three years my Family have bought 4 vehicles from Rick and staff. He is It is always great fun when I visit Rick to inquire about a new Ram. The past three years my Family have bought 4 vehicles from Rick and staff. He is Knowledgeable, honest and funny easy going but stays on target. when we have an appointment he respects my time and does not get sidetracked with other issues. When the deal is done he will spend what ever time is needed to making sure we understand every part of our new investment. Thanks Rick for the adventure. PS: Rick thanks for introducing me to Mr. Clark (Tex), Pete Thibodeau, Don harbaugh we can't forget Dave the "Finance guy" HOOAH! More