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Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati
St Peters, MO
1,077 Reviews
Why Buy From Napleton’s Mid Rivers Chrysler Dodge Jeep RAM?
Your Full Disclosure Dealer.
You will never go home wondering what just happened. We explain every last detail to ensure you are informed and very pleased.
No Pre-Loaded Accessories.
We don’t pre-load our new vehicles with dealer installed accessories that you don’t want and then pass the charges along to you.
Buy at Your Own Pace.
If you’re not ready to make a decision, then you’re not ready!! There’s zero pressure to buy right this minute. We’ll provide all the information you need and aren’t ready until you are!
No Surprises.
The price you get from us over the phone or online is the price it will be when you get to the dealership. No surprises. No disappointments.
If We Advertise a New Car, We’ll Have it Here When You Get Here.
It’s Easy… Its Honest… and It’s Guaranteed.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,077 reviews
October 17, 2018
Terrible Experince I wish it was a way to give this dealership zero stars, but unfortunately that option is unavailable. To start off first I recently purchased a 2010 D I wish it was a way to give this dealership zero stars, but unfortunately that option is unavailable. To start off first I recently purchased a 2010 Dodge charger from them the paperwork process was the only hassle free thing that thins dealership provided me with. When my car was pulled around for me to get ready to pull off, I entered my vehicle and the vehicle was not cleaned out. It was still trash and food in the car from the previous owner. Dale was our sales person, he proceeded to tell us that the car was not cleaned out because he was not sure if we would come back and actually get the car. To proceed on i drive the car home about 40 minutes back to St Louis. I got home and started examining the car more this led me to checking the oil in the car. Surprisingly there was no oil on the dipstick. I called my mechanic shop and asked was there a special way to check hemi oil he said no. I proceeded to buy 5 quarts of oil from oreillys. I used all the oil and still not a drop registered on the dipstick. I proceeded to put one more quart and finally seen life on the dip stick. I was surprised majorly that this R/T charger was 6 quarts low on oil when the engine only holds 7 quarts. I called the dealership and asked about this problem and Dale proceeded to say that the dealership next door had forgot to clean the car and check fluids etc.. When I asked the manager he stated that the dealership next door did do the required maintenance on the vehicle. I brought the car back in fear of a major oil leak, they looked at the car and seen there was no oil leak but something was wrong with the car for it to be that low on oil and for them to supposedly did the fluid check and change. Along with this oil issue the car had really bad front tires on the vehicle and the dealership offered us a five year tire protection plan instead of changing out the tires. I proceeded to get a blow out of the two from tires and when i called about the tire protection plan the company had no records of a tire protection plan. We called Napleton and no responses at all. Along with all these issues the dealership failed to send the right paperwork to the bank approving the loan. When asked about this issue they stated they accidently sent the paperwork home with us. Let's proceed to the biggest issue of all with this vehicle and dealership. Recently the car was towed, as well as the temp tags being expired on the vehicle. After heading to the impound lot in St Louis CIty on Hall St we were told we need valid plates for the vehicle in order to get it out impound. We proceeded to call Ed Napleton in order to get the title for the vehicle to get it out impound. THe dealership tells us they have no title and the previous trade in owner refused to give them the title so they have to go to court to get the title. WHat does that mean for us we can’t get the vehicle out of impound because we have no paperwork to show the vehicle is ours. The impound continues to tell us that the vehicle must be picked up by Ed Napleton. We have continued to call the dealership and they have made no attempt to go get the vehicle. Currently the vehicle is sitting in the St Louis CIty impound lot as I write this review. THe vehicle has been down there going on three weeks friday. I’m not sure if this treatment is because we are African American or if its because we didn't purchase a brand new vehicle from them or maybe it's both. This has been the worst first experience. I’m sure people have been through worse but this is on the top of the list. I currently have no car to get back and forth to school due to the car sitting in the impound lot. More
by cmc5tk
Employees Worked With
Bruce Mady, Dale Rothenberger
October 16, 2018
Awesome customer service!! Chance was phenomenal! Very professional and personable! Such a fantastic experience buying a car at Napleton! I would refer any friend or family memb Chance was phenomenal! Very professional and personable! Such a fantastic experience buying a car at Napleton! I would refer any friend or family member to Chance! They had me in and out- very efficient as well!! More
by Akittner
Employees Worked With
Chance Vollmer, Philip Franks
October 14, 2018
Jeep Grand Cherokee Gary "Tex" was awesome to make our purchase experience GREAT! I highly recommend him if you have any used or new vechicle needs! He has such great kno Gary "Tex" was awesome to make our purchase experience GREAT! I highly recommend him if you have any used or new vechicle needs! He has such great knowledge of their vehicles and takes extra time to make sure you are completely comfortable about the vehicle before purchasing! Great guy all around and someone I will always recommend to friends and family in the future!! Kelly Nation/Jeep Grand Cherokee More
by Kelly Nation
Employees Worked With
Gary "Tex" Clark
October 13, 2018
Don’t hassle around Staff are great and not pushy. Got a great deal and it didn’t seem like much of a hassle. Thank you Ryan for everything. Staff are great and not pushy. Got a great deal and it didn’t seem like much of a hassle. Thank you Ryan for everything. More
by D. T.
Employees Worked With
Ryan Pieske
October 13, 2018
Above and beyond Gary "tex" was great to work with easiest experience of buying a truck I've had. Phillip was great to.i told tex what I was looking for and they both Gary "tex" was great to work with easiest experience of buying a truck I've had. Phillip was great to.i told tex what I was looking for and they both made sure I got what I wanted never tried to pressure me into something I didn't want and they help me with surprising my son with my new truck. More
by Brandonram
Employees Worked With
Gary "Tex" Clark, Philip Franks
October 12, 2018
Absolutely wonderful experience Everyone on the sales floor was so nice and helpful. I didn't feel in anyway hassled or pushed into a purchase. They made me feel like they genuinely Everyone on the sales floor was so nice and helpful. I didn't feel in anyway hassled or pushed into a purchase. They made me feel like they genuinely cared about trying to provide me with the best deal. I purchase my first vehicle here back in 2011 right after my 2nd deployment and loved all of the service then and they proved yet again that they are my favorite Missouri dealership! I will for sure be back again in the future. More
by Keisha
Employees Worked With
Matt Allin, Bruce Mady, Ted Hantak, Matt Allin
October 12, 2018
Best experience! Ryan was the best salesman when my fiancé and I bought our Jeep. He made it simple and great experience for us. I came in nervous as heck and we left Ryan was the best salesman when my fiancé and I bought our Jeep. He made it simple and great experience for us. I came in nervous as heck and we left happy with a brand new Jeep Compass. Also the rest of the staff was awesome as well. I highly recommended Napleton to anyone looking to buy a new car. Thanks again Ryan! More
by finley78
Employees Worked With
October 10, 2018
Awesome Had a great experience and really enjoyed working with Tex. I would recommend him to anyone in the market for a vehicle. He made buying the dodge tru Had a great experience and really enjoyed working with Tex. I would recommend him to anyone in the market for a vehicle. He made buying the dodge truck painless and we got a very good deal. More
by Martha
Employees Worked With
Gary "Tex" Clark
October 10, 2018
Amazing dealership The management and sales associates were all so helpful with my new Jeep. Absolutely love it and will be back to buy all my vehicales. The management and sales associates were all so helpful with my new Jeep. Absolutely love it and will be back to buy all my vehicales. More
by timothy12
Employees Worked With
Chance Vollmer, Philip Franks
October 02, 2018
Another Great Experience! I've bought 6 cars from Tex over the years. Tex does a great job of making it easy and fast for the buyer. Thanks! I've bought 6 cars from Tex over the years. Tex does a great job of making it easy and fast for the buyer. Thanks! More
by JeepBuyer!!!
Employees Worked With
Gary "Tex" Clark
